SSVF Assistant Program Coordinator
About The Position
The SSVF Assistant Program Coordinator assists in administering, managing, and operating the Supportive Services for Veteran Families (SSVF) Program. The role supervises and directs employees and helps ensure veterans receive high-quality care. It monitors service delivery for accuracy and timeliness across intake, assessments, housing stabilization, budgeting, financial entitlements and benefits, case conferences, referrals, family meetings, advocacy, and coordination with landlords, real estate professionals, government agencies, and community partners. The Assistant Program Coordinator supports the SSVF Program Coordinator in maintaining compliance with grant guidelines, contract requirements, and affiliation agreements. The position also contributes to public speaking engagements, staff training, community events, and crisis intervention and emergency-service coverage for staff and veterans. It supervises and supports program staff, oversees onboarding, training, supervision, and performance evaluations, transports veterans as needed using agency vehicles, and ensures timely, accurate electronic health record documentation. The role collaborates with colleagues by providing coverage, participating in program activities, and sharing relevant updates with staff.
Requirements
- Two years of combined human service and supervisory experience.
- Valid New Jersey driver’s license and a good driving record.
Nice To Haves
- Master’s degree in nonprofit or human services management, mental health, substance abuse, or a related discipline preferred.
Responsibilities
- Assist in administering, managing, and operating the Supportive Services for Veteran Families Program.
- Supervise and direct employees and help ensure veterans receive high-quality care.
- Monitor service delivery for accuracy and timeliness, including intake, assessments, housing stabilization, budgeting, financial entitlements and benefits, case conferences, community referrals, family meetings, advocacy, and coordination with landlords, real estate professionals, government agencies, and community partners.
- Support the SSVF Program Coordinator in ensuring compliance with grant guidelines, contract requirements, and affiliation agreements.
- Assist with public speaking engagements, staff trainings, and community events to increase awareness of the program and its services.
- Provide clinical support and coverage for crisis intervention and emergency services for staff and veterans.
- Supervise, guide, and support Case Managers, Housing Search Specialist, Eligibility Screeners, Resource Specialist, and Administrative Assistant.
- Oversee employee onboarding, training, supervision, and performance evaluations.
- Transport veterans as needed using agency vehicles.
- Ensure timely and accurate electronic health record documentation of eligibility screenings, intakes, housing stability plans, temporary financial assistance, and related services.
- Collaborate with colleagues by providing coverage, participating in program activities, and sharing relevant updates with staff.
Benefits
- Four weeks of paid time off.
- Birthday holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
