Sr. Warehouse Manager

US Foods•Fontana, CA
•$90,000 - $145,000

About The Position

The Sr. Manager, Warehouse - SSA ensures a warehouse culture focused on people, safety, service, and cost through engagement with warehouse leaders and associates, excellent customer service, and safe, profitable operations. The role uses warehouse operations expertise to develop warehouse managers and ensures safe, accurate, and timely receiving and storage of inbound products, as well as selection and loading of outbound products. The role also ensures the safety and security of the entire facility. The position directly supervises Warehouse Managers and warehouse clerical staff, and indirectly oversees warehouse floor associates. It works with warehouse and transportation leaders, coworkers, internal customers, and vendors. Work takes place in standard warehouse environments and cooler and freezer areas, where temperatures may reach -5 degrees. Travel of 10% is required, typically for mandatory meetings or training. The role may also receive incentive compensation.

Requirements

  • At least five years of warehouse supervision experience.
  • Broad knowledge of warehouse operations, methods, and procedures.
  • Strong leadership, communication, and people-development skills.
  • Ability to communicate openly and effectively with associates and departments across the company.
  • Familiarity with inventory control, OSHA, HACCP, and other regulatory requirements.
  • Ability to interpret financial and operational data.
  • Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
  • High school diploma or GED.
  • Ability to travel 10%, typically for mandatory meetings and/or training.
  • Ability to perform the stated physical activities: standing and walking frequently; driving a vehicle and sitting occasionally; lifting and carrying up to 100 pounds occasionally; and other listed physical activities occasionally. Lifting or carrying over 100 pounds is never required.

Nice To Haves

  • College degree.
  • Experience with warehouse management systems (WMS) and inventory control systems.
  • HACCP certification.
  • PCQI certification.

Responsibilities

  • Achieve warehouse safety, service, and cost targets; champion safety procedures, processes, and training.
  • Coach, train, and develop Warehouse Managers, assist with problem resolution, and lead by example.
  • Oversee warehouse associates through Warehouse Managers, address performance gaps, support engagement and retention, and foster a culture aligned with US Foods values.
  • Maintain open communication and direct the workforce to support efficient workflow.
  • Review staffing needs and monitor interviewing and hiring; review performance, coach employees toward productivity and safety targets, and deliver disciplinary action.
  • Develop production-flow processes and identify process improvements and cost-reduction strategies.
  • Establish and maintain operational procedures for receiving shipments, handling and dispositioning products, maintaining inventory accuracy, and selecting and loading shipments.
  • Identify and stop waste and improve processes to complete work more safely and efficiently.
  • Approve daily load plans with Warehouse Managers, ensure trucks are completed on time, meet weight restrictions, and accommodate special customer requests.
  • Monitor operational data, including inventory losses, production goals, and safety reports; identify problems and causes and recommend changes to the VP of Operations to support accuracy and customer satisfaction targets.
  • Monitor product integrity and ensure food safety standards are met.
  • Oversee maintenance of the warehouse and equipment in compliance with OSHA requirements.
  • At union facilities, assist HR and the VP of Operations with collective bargaining agreement interpretation, appropriate discipline, routine grievance settlements, and arbitrations as required.
  • Perform other duties assigned by the manager.

Benefits

  • Health insurance
  • Pre-tax spending accounts
  • Retirement benefits
  • Paid time off
  • Short-term disability
  • Long-term disability
  • Employee stock purchase plan
  • Life insurance
  • Incentive compensation may be offered
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