Sr. Warehouse Manager

US Foods•Fontana, CA

About The Position

The Sr. Manager, Warehouse - SSA is responsible for ensuring a warehouse culture focused on people, safety, service, and cost through engagement with warehouse leaders and associates, strong customer service, and safe, profitable operations. The role applies warehouse operations expertise to develop Warehouse Managers and ensure safe, accurate, and timely receiving and storage of inbound products, or selection and loading of outbound products, while maintaining the safety and security of the facility. The position oversees warehouse managers and associates, operations and staffing, workflow, safety, product integrity, inventory accuracy, and operational performance. It develops production-flow and cost-improvement processes, monitors operational data, and coordinates daily load plans. In union facilities, the role assists HR and the VP of Operations with collective bargaining agreement matters. Work occurs in standard warehouse areas and in cooler and freezer spaces that may reach -5 degrees. The role requires 10% travel, typically for mandatory meetings or training.

Requirements

At least five years of experience in warehouse supervision.
Broad knowledge of warehouse operations, methods, and procedures.
Strong leadership, communication, and people-development skills.
Ability to communicate openly and effectively with associates and departments across the company.
Familiarity with inventory control, OSHA, HACCP, and other regulatory requirements.
Ability to interpret financial and operational data.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
High school diploma or GED.
Ability to travel 10%, typically for mandatory meetings and/or training.

Nice To Haves

Experience with warehouse management systems (WMS) and inventory control systems.
College degree.
HACCP certification.
PCQI certification.

Responsibilities

Achieve warehouse safety, service, and cost targets, and champion safety procedures, processes, and training.
Oversee and develop Warehouse Managers through coaching, training on policies and procedures, problem resolution, and leading by example.
Develop warehouse associates by reviewing performance with Warehouse Managers and creating plans to address performance gaps.
Drive associate engagement and retention and foster a culture that reflects US Foods values.
Maintain open communication and direct the workforce to support efficient workflow.
Review staffing requirements and monitor interviewing and hiring of warehouse personnel.
Review performance, coach employees toward productivity and safety targets, and deliver disciplinary action.
Develop production-flow processes and identify process-improvement and cost-reduction strategies.
Establish and maintain procedures for incoming shipments, product handling and disposition, inventory accuracy, and selecting and loading shipments.
Identify and reduce waste and improve the safety and efficiency of work processes.
Approve daily load plans with Warehouse Managers and ensure trucks are completed on schedule, weight restrictions are met, and special customer requests are accommodated.
Monitor inventory losses, production goals, safety reports, and other operational data; identify problems and recommend changes to the VP of Operations to improve accuracy and customer satisfaction.
Monitor product integrity and ensure food safety standards are met.
Oversee maintenance of the warehouse and equipment in compliance with OSHA requirements.
In union facilities, assist HR and the VP of Operations with interpreting collective bargaining agreements, administering discipline, settling routine grievances, and participating in arbitrations as required.
Perform other duties assigned by the manager.