Sr. Technician, QA

Campbell's•Camden, NJ
•$62,900 - $86,500

About The Position

The Senior Technician - QA carries out day-to-day quality assurance requirements in the plant and is responsible for regulatory compliance management and execution of the plant’s food safety and quality management programs. These programs include HACCP/FSP plans, prerequisite and sanitation programs, policies and procedures, work instructions, recordkeeping and review, finished-product traceability, and mock recalls. The role manages plant and Kitchen 1869 work planning through a planning tool, the product and environmental microbiological testing program, investigations of nonconforming product incidents and CAPA, and the Hold and Release program. It also supports annual HACCP/FSP plan reviews and preparation for third-party and regulatory audits, oversees in-process quality for R&D Operations and Kitchen 1869, and manages Alchemy for R&D Operations quality and safety training. The role provides support as needed to plant safety processes, including audits, corrective actions, and document management. The position ensures quality standards and product specifications are met throughout manufacturing; supports food safety and quality compliance, audit readiness, training, laboratory practices, and continuous improvement; and works with production, Operations, plant personnel, USDA officials as necessary, and North American Supply Chain Quality. The role also supports plant occupational safety activities, including risk assessments, training, safety events, program updates, corrective actions, and document management.

Requirements

  • High school diploma.
  • At least 3 years of relevant experience with a Bachelor of Science degree, or at least 8 years of experience in a fast-paced food manufacturing environment.
  • Excellent verbal and written communication skills.
  • Validated planning and organizing skills.
  • Leadership, partnership, influencing, and teamwork skills.
  • Knowledge of canning and thermal processing.
  • Background in food processing and quality assurance.
  • Experience driving quality initiatives in a fast-paced, dynamic environment.
  • Problem-solving and analytical thinking skills.
  • Proficiency with computer systems, SharePoint, and Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

  • Bachelor of Science in Food Science.

Responsibilities

  • Distribute, collect, and review control documentation for product manufacturing and release, ensuring quality standards and product specifications are met.
  • Collaborate with production and Operations to monitor processes, support manufacturing planning, and promote efficiency and continuous improvement.
  • Prepare for third-party and regulatory quality and safety audits by ensuring policies, standards, and procedures are implemented, maintained, documented, audited, and validated, and related training is provided.
  • Manage planning and execution through the eMaint application as the site administrator.
  • Manage the Environmental Monitoring Program (EMP) and the Alchemy program.
  • Oversee in-process quality in the plant and Kitchen 1869; ensure routine sample analyses are performed using corporate laboratory methods, instrumentation is maintained, supplies are controlled, and Good Laboratory Practices are followed.
  • Manage the assigned safety section and support plant safety matrices and initiatives.
  • Conduct gap assessments and manage QA root-cause analysis and corrective and preventive actions.
  • Manage and execute plant food safety and quality programs to ensure compliance with company and regulatory standards.
  • Review documentation for compliance with FSMA food safety plans, HACCP plans, preventive controls, Critical Control Points, and manufacturing specifications.
  • Investigate consumer complaints and quality-related losses, prioritize corrective actions, and follow up to ensure CAPAs are completed on time.
  • Support current GFSI audit standards and certification; conduct monthly plant GMP audits, follow up on corrective actions, and analyze trends.
  • Support and guide plant operations in complying with quality requirements and HACCP/FSPs.
  • Ensure plant sanitation preventive control requirements are met and manage the Environmental Monitoring Program.
  • Monitor quality program effectiveness, provide guidance and solutions, and assist with timely reporting of quality KPIs to plant management.
  • Manage the finished-product traceability program.
  • Co-lead training activities, ensure training records are maintained in Alchemy, and verify training effectiveness.
  • Help plant personnel develop knowledge of quality systems and mentor employees on GMP adherence.
  • Support plant occupational safety through risk assessments and participation in training, safety events, program updates, corrective actions, and document management.
  • Communicate with onsite USDA officials as necessary and report immediate concerns to the Quality Manager.
  • Provide support to the North American Supply Chain Quality group as required.

Benefits

  • Medical insurance, including coverage for individuals, families, and domestic partners.
  • Dental insurance.
  • Short- and long-term disability insurance.
  • AD&D insurance.
  • Life insurance.
  • Matching 401(k) plan with enrollment available on the first day of employment and immediate vesting.
  • Unlimited sick time.
  • Paid time off and holiday pay.
  • Free access to the fitness center for employees in WHQ.
  • Access to on-site day care operated by Bright Horizons.
  • Access to a company store.
  • Campbell’s Cares matching of employee donations and/or volunteer activity up to $1,500 annually.
  • Employee Resource Groups (ERGs).
  • Wellness benefits beginning on the first day of employment.
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