Sr. Technician, QA

Campbell's•Camden, NJ

About The Position

The Senior Technician - QA carries out day-to-day quality assurance requirements in the plant and is responsible for regulatory compliance management and execution of the plant’s food safety and quality management programs. These programs include HACCP/FSP plans, prerequisite and sanitation programs, policies and procedures, work instructions, recordkeeping and review, finished product traceability, and mock recalls. The role plans plant and Kitchen 1869 work execution through a planning tool; manages product and environmental microbiological testing, nonconforming-product investigations and CAPA, and the Hold and Release program; supports annual HACCP/FSP plan reviews and third-party and regulatory audit preparation; oversees in-process quality for R&D Operations and Kitchen 1869; and manages Alchemy for R&D Operations quality and safety training. The position also provides as-needed support for plant safety processes, including audits, corrective actions, and document management. The Senior Technician executes and reviews manufacturing control documentation, ensures quality standards and product specifications are met, supports audits and compliance training, and manages planning through eMaint. The role oversees routine sample analysis, laboratory practices and supplies, environmental monitoring, GMP audits, sanitation preventive controls, finished-product traceability, training records, and quality performance reporting. It investigates complaints and quality losses, conducts root-cause analysis and gap assessments, and drives timely corrective and preventive actions. The role partners with production and Operations teams, guides plant personnel on quality systems and GMP adherence, communicates with onsite USDA officials as necessary, reports immediate concerns to the Quality Manager, and supports the North American Supply Chain Quality group as required.

Requirements

High school diploma.
At least 3 years of relevant experience with a Bachelor of Science degree, or at least 8 years of experience in a fast-paced food manufacturing environment.
Excellent verbal and written communication skills.
Validated planning and organizing skills.
Leadership, partnership, influencing, or teamwork skills.
Knowledge of canning and thermal processing.
Background in food processing and quality assurance.
Experience driving quality initiatives in a fast-paced, dynamic environment.
Problem-solving and analytical-thinking skills.
Proficiency with computer systems, SharePoint, and Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

Bachelor of Science in Food Science.

Responsibilities

Execute the daily distribution, collection, and review of control documentation for product manufacturing and release.
Enforce quality standards throughout manufacturing and verify that product specifications are met.
Collaborate with production and monitor processes and procedures for efficiency and continuous improvement.
Prepare for third-party and regulatory quality and safety audits by ensuring food safety and quality policies, standards, and procedures are implemented, maintained, documented, audited, and validated, and that related training is provided.
Manage planning and execution through the eMaint application as the site administrator.
Manage the Environmental Monitoring Program (EMP) and the Alchemy program.
Oversee in-process quality in the plant and Kitchen 1869; ensure routine sample analyses are performed using corporate laboratory techniques and methods, instrumentation is in good condition, supplies are controlled, and Good Laboratory Practices are followed.
Manage the assigned safety section and support plant safety matrices and initiatives.
Conduct gap assessments and manage QA root-cause analysis and corrective and preventive actions.
Manage and execute plant food safety and quality programs and ensure procedures comply with company and regulatory standards.
Support Operations manufacturing planning through eMaint and ensure quality program needs are met.
Review documentation to verify preventive controls and Critical Control Points comply with FSMA food safety plans and HACCP plans, and that product attributes and characteristics meet manufacturing specifications.
Initiate root-cause analysis to investigate consumer complaints and quality-related losses, and prioritize and follow up on corrective actions to ensure CAPAs are completed on time.
Support maintenance of current GFSI audit standards and successful completion of the certification process.
Conduct monthly plant GMP audits, follow up on corrective actions, and analyze trends for compliance with Campbell’s and regulatory requirements.
Guide plant operations through effective communication to support compliance with plant quality requirements and HACCP/FSPs.
Ensure plant sanitation preventive control requirements are met.
Monitor quality program effectiveness and provide input, guidance, and solutions.
Assist with timely reporting of quality key performance indicators to plant management.
Manage the finished product traceability program.
Co-lead training, ensure training records are built in Alchemy, and verify training effectiveness.
Help plant personnel develop knowledge and understanding of quality systems, and monitor and mentor employees on GMP adherence.
Support the plant occupational safety process through risk assessments and participation in training, safety events, program updates, corrective actions, and document management.
Collaborate with production and Operations teams on manufacturing planning, quality requirements, and continuous improvement.
Communicate with onsite USDA officials as necessary, report immediate concerns to the Quality Manager, and provide support to the North American Supply Chain Quality group as required.