QA Sr Specialist

General Dynamics Ordnance & Tactical Systems•Lincoln, NE

About The Position

The QA Sr Specialist follows policies, procedures, and methods to evaluate and improve the quality of products, materials, components, and operations. The role follows and/or develops, assures, and maintains product and process quality through standard procedures and systems, including quality standards, audits, and review processes. Responsibilities are within the Quality Assurance Methods Function, as a generalist or across a combination of disciplines. The position requires in-depth conceptual and practical knowledge in its job discipline and basic knowledge of related disciplines. It solves complex problems independently with minimal guidance, may lead project steps or ongoing activities, and serves as a resource for less experienced colleagues. The role requires consistent discretion and judgment. The QA Sr Specialist prepares and implements quality assurance policies, procedures, and review cycles; manages the internal audit program; evaluates findings and supports corrective actions; and maintains and improves the Quality Management System. The role also facilitates corrective and preventive action activities, works with customers and corporate teams on corrective actions, and supports training and other assigned projects. Travel of up to 25% is likely. This is a safety-sensitive position.

Requirements

  • Associate's degree and 5–7 years of experience, or an equivalent combination of relevant education and experience.
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
  • Ability to remain stationary at a desk and/or computer for extended periods.
  • Ability to move regularly throughout company facilities and, at times, stand for long periods.
  • Ability to work inside and outside with exposure to changing climate and/or operate machinery.
  • May be requested to work a different shift.
  • Ability to travel up to 25%.

Nice To Haves

  • Bachelor's degree, preferably in Quality or a related discipline.
  • Knowledge of root cause corrective action methods, including 5-Why, fishbone, and cause mapping, for leadership and program administration.
  • Experience writing and revising Quality Management System procedures and instructions.
  • Experience creating and maintaining SharePoint lists.
  • Experience creating and maintaining Power BI dashboards and performing data analytics.
  • AS9100/ISO 9001 internal auditor experience or fundamental understanding and auditing knowledge.

Responsibilities

  • Prepare and implement quality assurance policies, procedures, and review cycles.
  • Manage internal audit programs and internal and customer-required audit schedules; lead audits and prepare audit reports.
  • Evaluate audit findings and assist with implementing appropriate corrective actions.
  • Maintain and improve the Quality Management System and generate reports as needed.
  • Create, update, and lead quality training as needed.
  • Administer material review boards and databases, as applicable.
  • Lead or support projects as assigned.
  • Facilitate Cause Analysis and Risk Mitigation Action Planning (RCCA) workshops.
  • Liaise with customers and corporate teams on corrective actions.
  • Track CAPA tasks and status to meet KPIs and response deadlines.
  • Evaluate corrective-action effectiveness and recommend improvements.
  • Train site team members in RCCA techniques and documentation.
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