Sr. Technical Trainer

GENERAL ROBOTICS (a SIG SAUER Company)•Rochester, NH

About The Position

The Sr. Technical Trainer develops, delivers, and strengthens technical workforce capability within Manufacturing. The role partners with Manufacturing leadership, Technical Leads, subject-matter experts (SMEs), Engineering, Quality, and SIG Training to address technical skill needs and support the use of Technical Leads as the primary source of on-the-job training (OJT). It combines direct technical instruction with capability building by delivering targeted training and helping Technical Leads and Manufacturing SMEs transfer knowledge, reinforce Operator Standard of Work, and establish consistent OJT capability across shifts. The role also leads cross-functional technical training projects from needs analysis through implementation and measurement. Training may be hands-on, instructor-led, at the point of work, or blended, and may cover areas aligned with the trainer’s demonstrated expertise, such as Blueprint Reading, GD&T, mechanical inspection, machining fundamentals, CNC-related concepts, setup fundamentals, and quality concepts. The trainer uses approved Manufacturing documentation as the technical foundation for training, collaborates with SIG Training on standardized supplemental learning materials, and evaluates training effectiveness, competency, OJT consistency, and continuous-improvement opportunities. Training approaches should limit unnecessary time away from production and provide suitable access across 1st, 2nd, and 3rd shifts. Travel may be required. The position also supports training-effectiveness metrics and KPI tracking, participates in 5S activities, maintains the work area, and follows required Safety and ISO procedures. Working conditions include prolonged desk and computer work, repetitive keyboard and mouse tasks, occasional reaching, bending, twisting, and moving files, lifting up to 25 pounds, and wearing required PPE. The employee must comply with work-exposure EH&S training requirements and SIG SAUER security mandates.

Requirements

4–8 years of experience in manufacturing operations, machining, technical training, manufacturing engineering, quality, or a related technical environment.
Internal operational certifications commensurate with level and years of experience are required.
Demonstrated experience developing and delivering technical training, structured OJT, technical coaching, or comparable workforce-development programs.
Strong working knowledge of manufacturing operations and ability to work effectively with technical SMEs.
Experience leading cross-functional projects or programs involving multiple stakeholders.
Strong project-management, facilitation, coaching, communication, presentation, and problem-solving skills.
Ability to analyze technical skill gaps, select appropriate development approaches, and manage multiple priorities in a dynamic Manufacturing environment.
High capability with Microsoft Office products, especially PowerPoint and Word, and understanding of the backend of an LMS platform.
Ability to clearly, concisely, and accurately convey ideas and information verbally and in writing, at a level appropriate to the position and experience.
Ability to collaborate effectively and take necessary actions to ensure the success of training initiatives.
Ability to sit for prolonged periods and work at a computer using a keyboard and mouse while performing repetitive tasks.
Ability to open file cabinets, reach with hands and arms, bend and twist, and lift and move files.
Ability to lift up to 25 pounds.
Must wear required Personal Protective Equipment (PPE) where required.
Must comply with work-exposure EH&S training requirements and SIG SAUER security mandates.

Nice To Haves

Bachelor’s degree in Business, Human Resources, Organizational Development, or a related field preferred.
LSS Green Belt preferred but not required.
May begin using eLearning development tools depending on assigned projects.

Responsibilities

Design, develop, and deliver targeted technical training for Manufacturing populations based on identified business and skill needs.
Provide hands-on, instructor-led, point-of-work, or blended training in technical areas aligned with demonstrated expertise, such as Blueprint Reading, GD&T, mechanical inspection, machining fundamentals, CNC-related concepts, setup fundamentals, and quality concepts.
Coach Technical Leads to become effective OJT instructors through teach-backs, observation, feedback, and consistent training practices.
Partner with Manufacturing SMEs to identify, capture, and transfer critical technical and tribal knowledge to Technical Leads and developing employees.
Use approved Work Instructions, Control Plans, Tool Sheets, quality requirements, and other controlled Manufacturing documentation as the technical foundation for OJT and technical training.
Collaborate with SIG Training to develop standardized supplemental learning materials, including OJT guides, job breakdowns, learning objectives, practice activities, knowledge checks, and qualification tools.
Support training and reinforcement of Operator Standard of Work through instruction, practice, repetition, coaching, and demonstrated competency.
Conduct technical training needs analysis and recommend appropriate development approaches, including Technical Lead OJT, SME coaching, direct instruction, formal training, external expertise, or blended solutions.
Lead cross-functional technical training and workforce-development projects, including scope, planning, stakeholder coordination, milestones, risks, implementation, communication, and follow-through.
Coordinate with approved external technical-training and workforce-development partners when outside expertise can strengthen internal capability.
Partner with Manufacturing and SIG Training to evaluate training effectiveness, competency, OJT consistency, and opportunities for continuous improvement.
Design and support training approaches that minimize unnecessary time away from production and provide appropriate development access across 1st, 2nd, and 3rd shifts.
Build working relationships with Operators, Technical Leads, SMEs, Engineering, Quality, SIG Training, and Manufacturing leadership.
Travel as needed.
Support implementation of training-effectiveness metrics and work with leadership to track improvements against KPIs; identify opportunities to improve training delivery and effectiveness.
Participate in 5S workplace organization activities and maintain the area through sustainment activities.
Perform miscellaneous duties as assigned.
Follow all required Safety and ISO procedures.