Sr Technical Program Manager

GE Aerospace • Vandalia, OH

2d • $95,000 - $150,000 • Remote

About The Position

The Program Manager – Global Mobility & Talent Management Technology works with Global Mobility and Talent Management leaders to set strategic direction for HR technology products and lead delivery with a small team of contingent workers. The role turns business needs into functional and technical requirements, supports sprint-based delivery, maintains stable and secure operations, and manages SaaS vendors. It aligns perspectives across customers, process owners, employees, enterprise and technical architects, application managers, cybersecurity, and development teams.

Requirements

• Bachelor’s degree from an accredited university or college and at least 2 years of professional experience; or an associate degree and at least 5 years of professional experience; or a high school diploma and at least 7 years of professional experience. Military experience is equivalent to professional experience.
• At least 3 years of experience in technical program or project management, business analysis, or application delivery.
• Legal authorization to work in the United States; employment visa sponsorship is not available now or in the future.
• Working knowledge of software design and development principles.
• Experience in an Agile/Scrum environment and with Jira.
• Familiarity with SaaS applications, integrations, and ITSM processes such as ServiceNow.
• Strong written and verbal communication skills; organizational, detail-management, critical-thinking, problem-solving, and prioritization skills.
• Ability to document problem statements, estimate effort, understand how technology choices affect the business and end users, and explore alternative approaches.
• Ability to lead and motivate a small team, including contingent and offshore resources; anticipate downstream impacts, escalate risks early, explain decisions, and build strong working relationships with business, technology, and vendor partners.

Nice To Haves

• Exposure to vulnerability management and secure development practices.
• Experience with HR technology such as Workday, SuccessFactors, mobility or relocation platforms, or learning and talent platforms.
• Eagerness to learn tools, processes, and technologies that add value to GE Aerospace.

Responsibilities

• Partner with Global Mobility and Talent Management leaders to understand business needs, define priorities, and support the product roadmap.
• Build working knowledge of the HR technology products, related business processes, and industry trends in mobility and talent technology.
• Gather requirements through voice-of-customer sessions and stakeholder interviews, help develop personas, and collect product feedback.
• Translate functional requirements into technical requirements, user stories, and acceptance criteria, and break ambiguous requests into actionable work.
• Lead and coordinate a small team of contingent workers by setting goals and tracking delivery.
• Run sprint planning, stand-ups, reviews, and retrospectives, and keep one to two sprints of backlog refined and ready in Jira.
• Continuously prioritize the backlog based on validated customer needs, business value, and risk.
• Engage with the development team to clarify requirements, support story refinement and acceptance, participate in testing and validation, and contribute to design discussions.
• Collaborate with UX on design decisions where applicable.
• Track and drive remediation of security vulnerabilities within defined SLAs in partnership with Cybersecurity.
• Monitor application health, support incident and change management, and drive root cause analysis and continuous improvement.
• Manage SaaS vendor relationships, SLAs, release updates, issue escalations, and support renewals with Sourcing.
• Communicate status, risks, and decisions clearly to stakeholders and leadership.
• Partner with development leadership and service owners to support a healthy delivery process.

Benefits

• Medical, dental, vision, and prescription drug coverage
• Access to a Health Coach
• Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
• GE Aerospace Retirement Savings Plan, including a 401(k) savings plan with company matching contributions and company retirement contributions
• Access to Fidelity resources and planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability insurance
• Life insurance
• Paid time off for vacation or illness
• Annual discretionary bonus based on a percentage of base salary or commission based on the plan
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior