Sr Technical Program Manager

GE Aerospace • Livonia, MI

21h • Remote

About The Position

The Senior Technical Program Manager for Global Mobility and Talent Management Technology works with business and application leaders to set strategic direction for HR technology products and lead delivery with a small team of contingent workers. The role translates business needs into clear functional and technical requirements and aligns the perspectives of customers, process owners, employees, enterprise and technical architects, application managers, cybersecurity, and development teams.

The position supports the product roadmap, gathers and validates customer and stakeholder feedback, manages Agile delivery, and helps ensure applications remain stable and secure. It also includes coordinating development work, managing SaaS vendors and service levels, driving remediation of security findings, supporting incident and change management, and communicating status, risks, and decisions to stakeholders and leadership. This is a remote position.

Requirements

• Bachelor’s degree from an accredited university or college and at least 2 years of professional experience; or an associate degree and at least 5 years of professional experience; or a high school diploma and at least 7 years of professional experience. Military experience is equivalent to professional experience.
• At least 3 years of experience in technical program or project management, business analysis, or application delivery.
• Legal authorization to work in the United States; employment visa sponsorship is not available now or in the future.
• Strong written and verbal communication skills.
• Organized and detail-oriented, with the ability to manage multiple priorities.
• Ability to apply critical thinking to resolve issues and design solutions with cross-functional teams.

Nice To Haves

• Working knowledge of software design and development principles.
• Experience in an Agile/Scrum environment and with Jira.
• Familiarity with SaaS applications, integrations, and ITSM processes such as ServiceNow.
• Exposure to vulnerability management and secure development practices.
• Experience with HR technology such as Workday, SuccessFactors, mobility or relocation, or learning and talent platforms.
• Ability to break down problems, document problem statements, and estimate effort.
• Understanding of the impact of technology choices on the business and end users.
• Initiative in exploring alternative approaches to solving problems.
• Ability to lead and motivate a small team, including contingent and offshore resources.
• Ability to anticipate downstream impacts and escalate risks early.
• Ability to explain the reasoning behind decisions and learn from successes and setbacks.
• Ability to build strong working relationships with business, technology, and vendor partners.
• Ability to stay positive and focused through setbacks and eagerness to learn tools, processes, and technologies that add value to GE Aerospace.

Responsibilities

• Partner with Global Mobility and Talent Management leaders to understand business needs, define priorities, and support the product roadmap.
• Build working knowledge of HR technology products, associated business processes, and industry trends in mobility and talent technology.
• Gather requirements through voice-of-customer sessions and stakeholder interviews, help develop personas, and collect product feedback.
• Translate functional requirements into technical requirements, user stories, and acceptance criteria, and break ambiguous requests into actionable work.
• Lead and coordinate a small team of contingent workers, set clear goals, and track delivery.
• Run sprint planning, stand-ups, reviews, and retrospectives, and keep one to two sprints of backlog refined and ready in Jira.
• Continuously prioritize the backlog based on validated customer needs, business value, and risk.
• Engage with the development team to clarify requirements, refine and accept stories, participate in testing and validation, and contribute to design discussions.
• Collaborate with UX on design decisions where applicable.
• Track and drive remediation of security findings within defined service-level agreements in partnership with Cybersecurity.
• Monitor application health, support incident and change management, and drive root cause analysis and continuous improvement.
• Manage SaaS vendor relationships, service-level agreements, release updates, and issue escalations, and support renewals with Sourcing.
• Communicate status, risks, and decisions clearly to stakeholders and leadership.
• Partner with development leadership and service owners to support a healthy delivery process.

Benefits

• Medical, dental, vision, and prescription drug coverage
• Access to a Health Coach
• Employee Assistance Program with confidential assessment, counseling, and referral services
• GE Aerospace Retirement Savings Plan, including a 401(k) with company matching and company retirement contributions
• Access to Fidelity resources and planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability insurance
• Life insurance
• Paid time off for vacation or illness
• Annual discretionary bonus based on a percentage of base salary or commission based on the plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior