Sr. Technical Program Manager, Amazon Rufus
About The Position
Amazon Conversational Search is an exciting new LLM-based feature in the Amazon App / Desktop designed to allow customers to engage with Amazon in natural language conversations. We are looking for a Senior Technical Program Manager to deliver mission-critical programs for building the leading-edge infrastructure behind this experience, as well as to build new, delightful customer experiences in this space. As a senior leader in this emerging critical space for Amazon, you will have exposure to teams and leaders across the entire company. You will be part of a leading-edge research and development team and will work on many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our customers. You will have ownership and responsibility for defining and executing processes that deliver productivity for our developers and delightful experiences for our customers.
Requirements
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Nice To Haves
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Responsibilities
- Running high visibility programs across multiple teams in Amazon Rufus.
- Managing stakeholders across these teams as well as senior leadership of Search and adjacent orgs.
- Mentoring and growing other technical leaders to help them scale and lead mission-critical initiatives.
- Using data and key metrics to drive improvements that enhance our operational effectiveness.
Benefits
- sign-on payments
- restricted stock units (RSUs)
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
