About The Position

The Senior Technical GTM Specialist acts as a technical authority within Megaport’s Global GTM organisation, bridging Megaport Network and Latitude.sh Compute and Storage platforms. The role translates platform capabilities into clear, deployable customer architectures and connects Product, Engineering, and Go-to-Market teams by turning complex multi-platform solutions into practical blueprints, technical enablement materials, and field-ready assets. Working at the intersection of technical expertise and customer-facing strategy, the specialist ensures sophisticated solutions spanning connectivity, compute, storage, and emerging workloads are communicated with precision. The role focuses on concrete technical assets such as architecture diagrams, technical guides, API integration guides, reference architectures, hands-on labs, and other materials that support Solution Architects and help influence and close deals. It also contributes to global technical GTM strategy and thought leadership.

Requirements

  • At least 5 years of experience as a Solution Architect, Sales Engineer, or Technical Strategist in networking, storage, and bare-metal platforms.
  • Strong attention to technical accuracy, clean layout, and clear formatting in diagrams, whitepapers, and lab guides.
  • Proven capability with Figma, Lucidchart, Draw.io, or equivalent diagramming tools for customer-facing technical diagrams.
  • Deep understanding of networking fundamentals, including BGP, IP routing, and firewalls, and bare-metal server infrastructure.
  • Strong experience with APIs, infrastructure automation such as Terraform or Ansible, and setting up live lab environments.
  • Ability to translate complex engineering concepts into direct, plain language for sellers and enterprise buyers.
  • Demonstrated ability to create detailed technical documentation, architecture diagrams, and deployment guides.
  • Ability to work collaboratively in a fast-paced, cross-functional environment.

Responsibilities

  • Partner with Global Sales Enablement to write, design, and maintain technical guides for internal teams and external audiences.
  • Build and deliver technical training and workshops for Global Megaport Solution Architects, collaborating with Product and Product Marketing to ensure content accuracy.
  • Coordinate with Product Managers and Engineering to track upcoming releases, test early feature builds, and prepare technical enablement materials before release.
  • Create detailed architecture flows and design patterns using tools such as Figma, Lucidchart, or Draw.io.
  • Build production-ready reference architectures, Terraform configurations, and API scripts demonstrating how compute, network, and storage work together.
  • Own technical content requests from GTM leadership and field teams, ensuring accuracy and consistency.
  • Build interactive sandbox environments, demo scripts, and lab guides for Solution Architects to learn and demonstrate solutions in customer deals.
  • Turn deal insights and win/loss data into actionable GTM strategy and product feature requests for Product and Engineering.
  • Contribute to thought leadership through whitepapers, solution briefs, and technical deep dives.

Benefits

  • Flexible working environment with a remote-first culture and coworking options.
  • Generous leave plans, including parental leave, birthday leave, and a purchased annual leave program.
  • Wellness allowance and employee wellbeing initiatives.
  • Study and training allowance plus paid study leave.
  • Modern workspaces and access to coworking spaces through a global WeWork membership.
  • Recognition programs, including Legend and Kudos awards.
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