GTM Technical Specialist

Lumistry

3d•$105,000 - $115,000

About The Position

The GTM Technical Specialist works within Lumistry’s Revenue Operations organization to build, improve, and strategically prepare the systems and processes that support deals, customer handoffs, and revenue operations. The role provides accessible technical support and handles escalations, while also taking ownership of ambiguous business problems and finding technical solutions. It reports to and partners with the technical Revenue Systems Manager, and works closely with the GTM Enablement/Admin and teams across Sales, Customer Operations, Finance, and Marketing. The specialist supports Salesforce automation, integrations, data flows, and a custom dashboard and tooling suite. They independently test their work, gather stakeholder feedback, identify process gaps and technical debt, and ensure launches include usable documentation and training. They also partner on system configuration, complex automations, data architecture, and re-architecture projects.

Requirements

Demonstrated pattern of teaching yourself technical skills through genuine curiosity, such as personal projects, a non-traditional path into operations or Salesforce, or self-directed learning.
Ability to break down genuinely ambiguous problems without being given a rubric.
Use of AI tools such as Claude as a core part of the building process.
Ability to read a data model and reason about the downstream effects of changes to records or processes.
Deep Salesforce experience and ability to resolve challenging problems within Salesforce.
Enjoyment of teaching others and helping them understand how systems work.
Comfort acknowledging when a solution is not yet known and explaining how to figure it out.

Nice To Haves

Salesforce Platform Developer I or II certification.

Responsibilities

Handle bug, outage, and real-time request escalations submitted through the #ask-rev-operations channel, working quickly to unblock colleagues.
Own or assist with Salesforce Flow and Apex build and update tickets supporting go-to-market processes.
Assist with system integrations and custom API data flows between platforms.
Build and support custom dashboards and sales-process tools, including the Customer Health Dashboard, QBR Presentation Builder, and ELT Revenue Dashboard.
Run quality assurance independently and collect feedback directly from stakeholders who use the work.
Identify process gaps and technical debt, and propose proactive plans to the broader Revenue Operations team.
Partner with the GTM Enablement/Admin to provide documentation and training for rollouts.
Work with the Revenue Systems Manager and Director of Revenue Operations on system configuration, complex automations, data architecture decisions, and system re-architecture projects.