Sr. Team Lead - Residential

Southwest Behavioral & Health Services Careers•Phoenix, AZ

About The Position

The Sr. Team Lead serves as a senior team staff member and works collaboratively with the Program Coordinator to oversee the functions needed to operate an assigned program or group of programs. The role focuses on developing and overseeing a sound clinical program, leading and developing staff, and managing administrative functions. It includes approximately 50% program oversight and management, including staff and daily operations, and 50% billable direct service provision. The Sr. Team Lead helps develop and implement clinical programming based on contemporary treatment models, individual and system needs, and outcomes, refining programming as needs change. The role also supports staff supervision, program coordination, scheduling, protocol development, program evaluation, outcome tracking, and clinical and data-validation audits. A valid Arizona driver’s license and personal auto insurance are required, as the role may involve transporting clients based on clinic or program needs. Southwest Behavioral & Health Services is a nonprofit community-based behavioral health provider with more than 115 sites, over one thousand employees, and 40 years of experience. The organization describes its culture as “Empowered Belonging,” emphasizing voice and visibility, fair access, connection, learning and growth, and wellbeing and safety. The workplace is drug-free, and drug screening is required. The employer is an Equal Employment Opportunity Employer.

Requirements

At least 21 years of age.
A related Associate’s degree and three years of full-time behavioral health experience, or an equivalent combination of directly related education and experience totaling five years.
Maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes to transport clients when required by clinic or program needs.
Maintain personal auto insurance according to SBH guidelines.
Certification in First Aid and CPR.
Computer literacy and proficiency with modern electronic technologies.
Demonstrated aptitude and ability in leadership and management, problem solving, and organizational skills.
Have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive it upon hire.
Pass required drug screening.

Nice To Haves

Bachelor’s degree emphasizing Human Services, Counseling, or Psychology, plus one year of behavioral health experience.
Supervisory experience.

Responsibilities

Assist the Program Coordinator in developing and implementing a sound clinical program based on contemporary treatment models, individual and system needs, and outcomes; refine clinical programming as needs change.
Assist with supervising staff and coordinate related clinical and administrative program functions.
Provide billable direct services as part of the role’s stated 50% direct-service allocation.
Help ensure assigned sites operate smoothly and progress according to needs and goals.
Help develop written clinical and administrative program protocols for appropriate treatment based on individual needs and recovery-based practices.
Assist in coordinating daily scheduling and staff work assignments.
Assist with program evaluation and produce or track measurable outcomes.
Oversee completion of monthly clinical and data-validation audits at assigned sites.
Assist with monitoring quality outcomes in practice and clinical documentation.
Perform other job duties as assigned.

Benefits

Three weeks of PTO in the first year, with increased accruals after continued service.
10 paid holidays.
Low-cost medical, dental, and vision insurance.
Short-term and long-term disability insurance.
Life insurance for employees.
Retirement account with a 40% company match up to a 10% deferral.
Career development and opportunities for internal promotion.
Tuition reimbursement and discount degree programs.
Employee Assistance Program.
Health and wellness benefits.