Sr. Team Lead

TRIGO Global Quality Solutions•Toledo, OH

6d•$16 - $17

About The Position

TRIGO Global Quality Solutions is hiring a Sr. Team Lead in Toledo, Ohio, and surrounding areas. The role pays $16–$17 per hour and requires reliable transportation to travel to multiple sites. The Sr. Team Lead helps ensure customer satisfaction by delivering quality services and support, training and motivating team members, providing leadership and guidance to site personnel, maintaining a positive and productive atmosphere, and upholding company and customer guidelines. The position supports customer relationships and site operations, including training inspectors, communicating project updates, documenting non-conformances, troubleshooting process issues, managing material movements, and working as an inspector when needed. The Sr. Team Lead may assist Site Leaders or Sr. Site Leaders and train for the Site Leader position. The role also supports communication between workgroups, helps maintain a 5S/6S environment, and collects reports and data using company portals. TRIGO Global Quality Solutions provides operational Quality Management solutions for the manufacturing sector, particularly automotive and aerospace, and also serves medical, chemical, and food industries. The company was founded in 1997 and has more than 10,000 professionals in over 20 countries across four continents. TRIGO states its commitment to equal employment opportunity and to treating people fairly, with respect and dignity.

Requirements

High school diploma or equivalent.
Proficiency in English.
Excellent written and verbal communication skills.
Basic computer skills, including Microsoft Office, basic Microsoft Excel proficiency, and Outlook.
Proficiency in using various gauges and measuring devices.
Demonstrated flexibility in a fast-paced, challenging environment.
Ability to take initiative and handle highly sensitive and confidential material.
Reliable transportation to travel to multiple sites.
May need to travel on a flexible schedule for varying lengths of time and distances.
Ability to walk and/or stand for long periods.
Ability to lift or move 50 pounds.
Ability to work repetitively, including lifting, twisting, grasping, gripping, reaching, pulling, pushing, bending, squatting, and kneeling.
Ability to work in conditions that may include extreme heat or cold, loud noise, moving mechanical parts or machinery, fumes, and odors.
Demonstrated leadership ability.

Nice To Haves

One or more years of experience in a quality-related position is preferred.

Responsibilities

Establish and maintain relationships with customers and site personnel.
Communicate daily with various stakeholders at the site level.
Assist Site Leaders or Sr. Site Leaders as needed and train for the Site Leader position, providing coverage in that role as needed.
Train inspectors and validate their adherence to processes, including through audits.
Communicate project and work-instruction changes to inspectors.
Document and report non-conformances to the Site Leader or Supervisor.
Make independent judgments in subjective scenarios according to project needs.
Troubleshoot and problem-solve with the Site Lead or Supervisor on process flow, new criteria, and spikes or spills.
Manage material movements using inventory-management tools such as scanners as needed.
Work as an inspector when required.
Comply with applicable local and company health and safety legislation, laws, and policies.
Comply with TRIGO and site-specific customer policies.
Facilitate communication within and between workgroups.
Assist in maintaining a 5S/6S working environment.
Collect and maintain company reports and data.
Use company web portals to record required audits and documentation.
Perform other duties as assigned.