Sr. Team Lead - Residential

Southwest Behavioral & Health Services • Phoenix, AZ

3d

About The Position

The Sr. Team Lead serves as a senior team staff member and works collaboratively with the Program Coordinator to oversee the functions needed to operate an assigned program or group of programs. The role focuses on developing and overseeing a sound clinical program, leading and developing staff, and managing administrative functions. It provides 50% oversight and program management, including program development and management of staff and daily operations, and 50% billable direct service provision.

Southwest Behavioral & Health Services is a nonprofit, community-based behavioral health provider with more than 115 sites, over one thousand employees, and 40 years of experience. The organization describes its culture as “Empowered Belonging,” emphasizing inclusion, fair access, connection, learning and growth, and wellbeing and safety. The role requires a drug screening. The employer is an equal employment opportunity employer.

Requirements

• At least 21 years of age.
• A related associate degree and three years of full-time behavioral health experience, or an equivalent combination of education and directly related behavioral health experience totaling five years.
• Maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes to transport clients when required by the clinic or program.
• Maintain personal auto insurance according to SBH guidelines.
• Certification in First Aid and CPR.
• Computer literacy and proficiency with modern electronic technologies.
• Demonstrated aptitude and ability in leadership and management, problem solving, and organizational skills.
• Have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive it upon hire.
• Drug screening is required.

Nice To Haves

• Bachelor’s degree with an emphasis in Human Services, Counseling, or Psychology, plus one year of behavioral health experience.
• Supervisory experience.

Responsibilities

• Assist the Program Coordinator in developing and implementing a sound clinical program based on contemporary treatment models, individual and system needs, and outcomes; refine programming as needs change.
• Assist with supervising staff and coordinating clinical and administrative program functions, with a 50% administrative and management function and 50% billable direct service provision.
• Ensure assigned sites run smoothly and progress according to needs and goals.
• Help develop written clinical and administrative program protocols for appropriate treatment based on individual needs and recovery-based practices.
• Assist with daily scheduling and staff work assignments.
• Assist with program evaluation and produce and track measurable outcomes.
• Oversee completion of monthly clinical and data validation audits at assigned sites and assist with monitoring quality outcomes in practice and clinical documentation.
• Perform other duties as assigned.

Benefits

• Three weeks of PTO in the first year, with increased accruals after continued service.
• 10 paid holidays.
• Low-cost medical, dental, and vision insurance.
• Short-term and long-term disability insurance and life insurance for employees.
• Company retirement-account match of 40% up to a 10% deferral.
• Career development and opportunities for internal promotion.
• Tuition reimbursement and discounted degree programs.
• Employee Assistance Program.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree