Sr. Solutions Engineer

Innovapptive•, (Multiple States)
•Remote

About The Position

Innovapptive is seeking a Senior Solution Consultant – Maintenance & Reliability with hands-on experience in plant-based industrial operations and strong knowledge of maintenance and reliability best practices. The role partners with Sales and customer stakeholders to support value-based selling and help industrial organizations quantify and achieve improvements in uptime, labor productivity, maintenance cost, and operational risk. The consultant engages with Plant Managers, Maintenance and Reliability leaders, and Operations executives as a trusted advisor, translating maintenance execution challenges into business outcomes. The position involves diagnosing maintenance and reliability challenges, defining best-in-class performance, and designing technology-enabled solutions that align with proven operational practices. The role supports complex enterprise sales cycles across industrial markets, including chemicals, oil and gas, mining, power, and discrete manufacturing. It is remote within the US and involves approximately 30% travel, mostly domestic with some international travel.

Requirements

  • 8–12+ years of combined experience in maintenance engineering, reliability engineering, plant operations, or industrial solution engineering, including at least 3 years in a customer-facing pre-sales or consulting role.
  • Proven track record supporting complex, multi-stakeholder B2B sales cycles from discovery through technical win, partnering with Account Executives on opportunity qualification, deal strategy, and close plans.
  • Ability to lead structured discovery that uncovers operational pain, quantifies business impact, and maps decision criteria, stakeholders, and the buying process.
  • Experience designing and delivering tailored demonstrations and workshops based on customer workflows and value drivers rather than product feature tours.
  • Hands-on experience building business cases or ROI models and defending assumptions with operations, maintenance, and finance stakeholders.
  • Experience scoping pilots or proofs of value with clearly defined success criteria.
  • Experience contributing to RFI/RFP and technical questionnaire responses.

Nice To Haves

  • Background in value engineering, value consulting, or economic justification of operational initiatives.
  • Pre-sales experience at an industrial software or technology vendor, such as EAM, APM, MES, connected worker, mobility, or industrial analytics, selling to operations and maintenance buyers.
  • Familiarity with a formal value-selling or qualification methodology, such as Value Selling Framework, Command of the Message, or MEDDPICC.
  • Track record of measurable pre-sales contribution, such as technical win rate, influenced pipeline, or deals supported to close.
  • Experience positioning against an entrenched incumbent or a customer's in-house or status-quo alternative.
  • Comfort leading whiteboard-based discussions on maintenance processes and value drivers.

Responsibilities

  • Partner with Sales on complex enterprise sales cycles across industrial markets.
  • Translate maintenance and reliability challenges into quantified business impact, including downtime reduction, labor efficiency, backlog reduction, and asset availability.
  • Contribute to ROI models, business cases, and value narratives aligned with customer priorities.
  • Apply practical expertise across preventive, predictive, and reactive maintenance strategies.
  • Advise on work order lifecycle efficiency, planning and scheduling effectiveness, backlog management, repeat work, maintenance KPIs, and performance improvement opportunities.
  • Assess current-state maintenance processes and define future-state workflows aligned with best practices.
  • Align solution design with operational objectives and collaborate with internal teams to ensure proposed solutions are scalable and realistic for plant environments.
  • Conduct discovery sessions, solution design workshops, and tailored demonstrations for technical and executive audiences.
  • Customize demonstrations to reflect real plant scenarios and maintenance use cases, and address technical and operational questions.
  • Support Account Executives with opportunity qualification, deal strategy, and customer engagement planning.
  • Provide feedback to Product and Services teams based on customer needs and field insights.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation package.
  • Full benefits, including health coverage and a 401(k) with company match.
  • Opportunity to grow in an entrepreneurial environment.
  • Opportunity to work with leading global brands on exciting and impactful projects.
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