Sr. Infrastructure Solutions Engineer

Truist • Atlanta, GA

1d

About The Position

Designs, builds, manages, and implements enterprise infrastructure technologies to enable scalable, secure, resilient, and reliable business operations. This hands-on engineering role designs, automates, validates, and continuously improves infrastructure solutions across on-premises, cloud, and hybrid environments. It combines broad enterprise infrastructure knowledge with capabilities in automation, Infrastructure as Code, observability, troubleshooting, resiliency, disaster recovery, and operational readiness.

The engineer partners with infrastructure product teams, architects, application teams, reliability engineers, operations, security, and service-management teams to translate business, technical, and non-functional requirements into reusable, version-controlled, documented, and supportable engineering patterns. The role embeds availability, recoverability, performance, scalability, observability, security, and supportability requirements into infrastructure designs and delivery practices.

The role develops and maintains automation using Ansible, Ansible Automation Platform, Terraform, Python, Linux, Git-based workflows, and CI/CD pipelines. It contributes to testing, peer-review, release, and environment-promotion controls and supports reusable modules, playbooks, scripts, pipeline integrations, and automated remediation.

The engineer builds and improves operational telemetry using Splunk, Dynatrace, and related observability platforms, including searches, dashboards, alerts, event correlation, dependency analysis, and service-health views. The role designs and validates high-availability, failover, disaster-recovery, and recovery-testing approaches, including automated recovery validation where appropriate.

The engineer leads troubleshooting and resolution of complex infrastructure issues, performs root-cause and performance analysis, and implements corrective, preventive, and automated remediation. The role contributes expertise to design, build-readiness, operational-readiness, and production-readiness reviews; leads complex technical work; communicates recommendations to technical and senior stakeholders; and provides technical guidance that advances engineering standards, resiliency, supportability, and infrastructure reliability. Truist will not sponsor work visa status, employment authorization, or immigration-related support for this position.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent education, training, and work-related experience.
• Minimum of 7 years of professional experience in infrastructure engineering.
• Advanced knowledge of enterprise infrastructure technologies, including cloud, network, database, storage, platform, computing, and middleware.
• English language fluency is required.
• Must be able to work in the United States without employer sponsorship or immigration-related support.

Nice To Haves

• Strong experience in automation and Infrastructure as Code using Ansible, Ansible Automation Platform, Terraform, Terraform Enterprise, Python, Linux, and Git-based workflows.
• Experience in resiliency and disaster recovery engineering, including high-availability design, failover architecture, recovery validation, disaster recovery testing, dependency analysis, operational readiness, and recovery objective planning.
• Hands-on experience with observability platforms such as Splunk, Dynatrace, Grafana, Prometheus, ThousandEyes, AppDynamics, or equivalent technologies.
• Experience integrating infrastructure engineering with DevOps and CI/CD practices using GitLab CI/CD, Jenkins, Harness, GitOps, Argo CD, or comparable delivery platforms.
• Experience administering or troubleshooting OpenShift and Kubernetes platforms, including cluster operations, networking, storage, container services, and cloud-native technologies.
• Demonstrated experience in incident engineering, including complex troubleshooting, root-cause analysis, performance optimization, corrective action planning, and automated remediation.
• Broad knowledge of enterprise infrastructure domains, including compute, operating systems, virtualization, networking, DNS, load balancing, firewalls, storage, backup and recovery, middleware, messaging, and cloud platforms.
• Experience with integration and service-management technologies such as ServiceNow, MuleSoft, APIs, IBM MQ, Kafka, or similar enterprise platforms.
• Experience implementing security, compliance, and governance controls, including vulnerability remediation, secrets management, role-based access controls, infrastructure hardening, policy enforcement, and engineering standards within regulated environments.
• Experience in the financial services industry and industry certifications related to cloud, infrastructure, automation, platform engineering, reliability engineering, or cybersecurity are strongly preferred. Beneficial certifications include CCIE, CISSP, CISM, AWS, Azure, Kubernetes, Terraform, and Red Hat or comparable credentials.

Responsibilities

• Designs, builds, manages, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
• Develops and applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Manages large infrastructure projects and programs aligned with organizational strategy and regulatory requirements.
• Collaborates with cross-functional teams and external partners to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
• Ensures compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Reviews infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Provides technical guidance, training, and direction to infrastructure teams and lower-level technical professionals.
• Demonstrates innovative influence with stakeholders in support of business objectives and technical strategic objectives.
• Develops and maintains automation using Ansible, Ansible Automation Platform, Terraform, Python, Linux, Git-based workflows, and CI/CD pipelines.
• Builds and improves operational telemetry using observability platforms, including searches, dashboards, alerts, event correlation, dependency analysis, and service-health views.
• Designs and validates high-availability, failover, disaster-recovery, and recovery-testing approaches.
• Performs root-cause and performance analysis and implements corrective, preventive, and automated remediation.
• Contributes to design, build-readiness, operational-readiness, and production-readiness reviews and leads complex technical work.
• Works toward operational targets with major impact on infrastructure engineering results and contributes to goals for the area of responsibility.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated as applicable
• 10 sick days, prorated as applicable
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division

What This Job Offers

• Job Type: Full-time
• Career Level: Senior