Sr. ServiceNow Developer
About The Position
The Senior ServiceNow Developer is a senior technical contributor responsible for designing, developing, and supporting enterprise ServiceNow applications and platform capabilities. The role partners with product owners, service managers, and technical teams to deliver scalable, secure, maintainable solutions aligned with institutional priorities. It requires deep ServiceNow platform expertise, sound architectural judgment, and the ability to mentor developers while ensuring adherence to platform standards, governance, and best practices. The position is remote; local candidates are strongly preferred, and candidates working 100% remotely are acceptable. The listed contract duration is 3–6 months, with dates shown as 11/30/2026–05/31/2027. The role involves application development, platform governance, integrations and automation, Agile collaboration, technical leadership, and support for upgrades and production issues.
Requirements
- At least 5 years of hands-on ServiceNow development experience in enterprise or large-scale environments.
- At least 3 years building and supporting custom applications using App Engine Studio.
- At least 3 years working within Agile or sprint-based delivery models.
- At least 3 years designing and building upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs.
- At least 3 years developing role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.
- At least 3 years implementing and supporting inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable.
- At least 3 years applying platform guardrails, naming conventions, access controls, and architectural best practices.
- At least 3 years participating in sprint planning, backlog refinement, and change review processes with cross-functional teams.
- At least 3 years guiding mid-level and delegated developers, reviewing code, and promoting consistent development standards.
- Strong server-side scripting experience, including Script Includes, Business Rules, and Scripted REST APIs.
- Advanced proficiency with GlideRecord, query optimization, and transactional logic.
- Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns.
- Solid understanding of ACL design, role hierarchy, and access evaluation order.
- Experience designing and supporting Configurable Workspace and UI Builder-based experiences.
- Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards.
- Experience with REST-based integrations and JSON data exchange.
- Strong documentation skills, including technical design notes and implementation guidance.
Nice To Haves
- Bachelor’s degree or higher in Information Technology, Computer Science, or a related field.
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified Application Developer (CAD) certification.
- ITIL® 4 Foundation certification or equivalent ITSM experience.
- Local candidates are strongly preferred.
Responsibilities
- Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments.
- Partner with product owners and stakeholders to translate requirements into technical solutions.
- Maintain and enhance existing applications, focusing on stability, performance, and upgrade compatibility.
- Review and approve development work to ensure adherence to platform standards and security requirements.
- Support platform upgrades and resolve development-related issues introduced by new releases.
- Contribute to platform documentation, architectural decisions, and operational runbooks.
- Assist with troubleshooting production issues and implementing long-term corrective solutions.
- Participate in change review and release governance processes.
- Participate in sprint planning, backlog refinement, and change review while collaborating with cross-functional teams.
- Provide guidance to mid-level and delegated developers, review code, and promote consistent development standards.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
