ServiceNow Sr. Developer

Accenture Federal Services • Springfield, VA

18h

About The Position

Leads ServiceNow development activities for a ServiceNow project, architecting complex technical solutions across ITSM, ITOM, ITBM, IRM, SecOps, and custom applications. Provides technical leadership on platform architecture, integration design, and advanced development patterns while mentoring development teams and establishing coding standards. Ensures solutions align with ServiceNow best practices, federal security requirements, and organizational objectives within Agile delivery models.

The role develops and implements advanced ServiceNow configurations, workflows, integrations, portals, analytics, CMDB capabilities, and security controls. It also collaborates with architects, business analysts, and stakeholders to translate requirements into technical solutions.

An active TS/SCI clearance is required, and the candidate must be willing to obtain a polygraph. The position is with Accenture Federal Services, a technology company within global Accenture, serving US federal government clients. The company describes a collaborative community and opportunities to grow through hands-on experience, certifications, and industry training.

Requirements

• At least 7 years of ServiceNow development experience with proven expertise in complex platform customization and integration.
• ServiceNow Certified System Administrator (CSA) certification.
• Active TS/SCI clearance.
• Willingness to obtain a polygraph.
• US work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

• Federal government experience.
• ServiceNow Certified Application Developer (CAD) certification.
• Certified Implementation Specialist (CIS) certification in multiple modules.
• Certified Technical Architect (CTA) certification.

Responsibilities

• Architect complex ServiceNow solutions, including custom applications, advanced workflows, and enterprise integrations.
• Develop advanced server-side scripting, including Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts.
• Implement sophisticated client-side development using Client Scripts, UI Policies, UI Actions, and Angular components.
• Design and develop ServiceNow integrations using REST/SOAP APIs, MID Server, IntegrationHub, and custom protocols.
• Develop Flow Designer workflows, subflows, and custom actions to automate complex business processes.
• Implement ServiceNow Service Portal customizations, including widgets, themes, and responsive designs.
• Develop Performance Analytics solutions, including indicators, breakdowns, and automated data collection.
• Implement advanced CMDB configurations, identification rules, and reconciliation policies.
• Mentor mid-level and junior developers on ServiceNow architecture, development patterns, and best practices.
• Conduct code reviews to ensure quality, performance, security, and adherence to coding standards.
• Design data models, table structures, and relationships supporting application requirements.
• Implement ServiceNow security controls, including ACLs, roles, and data access policies.
• Collaborate with architects, business analysts, and stakeholders to translate requirements into technical solutions.
• Provide technical leadership on platform architecture, integration design, and advanced development patterns.
• Establish coding standards and ensure solutions align with ServiceNow best practices, federal security requirements, organizational objectives, and Agile delivery models.

Benefits

• The company offers a wide variety of benefits.
• Hands-on experience, certifications, and industry training are presented as opportunities for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed