Sr ServiceNow Developer

aqua IT•Sterling, VA

About The Position

We are looking for a senior-level ServiceNow Developer to support a Model Based Systems Engineering (MBSE) cloud platform. The platform collects, manages, and analyzes digital engineering information through a seamless digital thread and enables tool interoperability, including data structures suitable for AI applications. The program delivers engineering services for Linux and Windows cloud-based infrastructure and sophisticated enterprise computing infrastructure, with ServiceNow at the center in a hub-and-spoke architecture. It includes modern out-of-the-box and customer-developed application technology, with orchestrated workflows that use customer tool APIs. The role supports a fast-paced, challenging, and career-rewarding program serving a government customer community. The developer creates, deploys, and maintains ServiceNow infrastructure and related APIs for customer applications in an AWS cloud environment. The role also supports ServiceNow operations and maintenance, CI/CD, test automation, DevSecOps, integrated monitoring and visualization, and system security and functionality. The position requires collaboration with technical and non-technical colleagues, management, and customers, as well as documentation and presentations for government and senior leadership.

Requirements

10–15 years of ServiceNow experience.
Bachelor’s degree.
Active TS/SCI with CI Polygraph.
Meet DOD 8570 requirements, with Security+ CE certification at minimum.
ServiceNow certifications.
Demonstrated expertise as a senior ServiceNow engineer delivering projects of similar scope.
Understanding of security-related requirements in secure environments.
Familiarity with Agile methodologies and ability to decompose tasks accurately into Jira stories.
Expert troubleshooting and solutioning skills.
Strong technical documentation skills.

Nice To Haves

STEM degree.
Experience with Model-Based Systems Engineering (MBSE).
Experience configuring tools for end-to-end visibility, monitoring, and analytics, such as AppDynamics or DynaTrace.
Experience integrating virtualized applications and application streaming or layering techniques.
Experience leading and overseeing a total system perspective, including understanding relationships, dependencies, and requirements across cloud services, infrastructure, and security domains.
Experience with IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo, Microsoft Project, and/or Tableau.

Responsibilities

Create, deploy, and maintain ServiceNow infrastructure and related APIs for customer applications in an AWS cloud-based environment.
Develop and maintain ServiceNow using CI/CD processes, test automation, and DevSecOps.
Deliver ServiceNow operations and maintenance using ServiceNow Discovery, Flow Designer, and SAM components; basic DevOps tools; and automated testing tools.
Conduct DevSecOps testing, develop automated test plans for security and functional requirements, and perform end-to-end and regression testing of services integrated with ServiceNow.
Configure and monitor visualization tools to work with ServiceNow.
Maintain ServiceNow functionality with identities, security, and cloud architecture.
Create and maintain complex ServiceNow roles and permissions to protect customer data integrity and security.
Create and update technical documentation, including user guides and infrastructure diagrams, and prepare technical presentations for government and senior leadership.
Communicate effectively, both verbally and in writing, with technical and non-technical groups, management, and customers.
Troubleshoot issues using engineering rigor, including configuration management and testing.