Sr. Service Technician

Trane Technologies • Bellevue, WA

1d

About The Position

The Sr. Service Technician is the primary service and maintenance contact for Trane Technologies customers in a defined market, serving commercial facilities such as healthcare organizations, process manufacturing facilities, educational institutions, and office complexes. The role commissions, troubleshoots, repairs, and starts up commercial HVAC systems, using knowledge of air-conditioning theory, pipe fitting, and mechanical layouts. Work includes supporting new facility setups and retrofits while collaborating with internal and external partners. The position provides direct access to manufacturer technical support, training on new technology, and career growth opportunities.

The technician represents the company in direct customer interactions and is responsible for testing, programming, startup, commissioning, and service on assigned projects. The role requires coordination with team leaders or project managers and customers to understand requirements, anticipate issues, gather materials, and synchronize onsite work. Technicians use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair equipment. The position emphasizes safety, asset accountability, customer satisfaction, mentoring teammates, and flexibility to work overtime, weekends, and occasional overnight stays as business needs require.

Requirements

• High school diploma or equivalent, or certificate of completion from an accredited technical school.
• Typically at least 10 years of HVAC experience.
• Operating knowledge of Microsoft Office software.
• Working proficiency with a handheld computer, such as a smartphone or iPad.
• Valid driver's license held for at least 12 months.
• No major or frequent traffic violations, including DUI, hit and run, license suspension, reckless or careless driving, multiple smaller infractions, or preventable collisions in the previous three years.
• L&I Electrical 06a license.
• EPA certification.

Nice To Haves

• Technical school or formal training.
• HVAC Journeyman, Boiler Operator, or Gas Installer credentials.

Responsibilities

• Perform end-to-end testing, download programming, start up, commission, and service assigned projects.
• Serve as the direct customer contact and service products and equipment on assigned projects.
• Identify, examine, diagnose, and repair equipment and systems at customer locations to ensure customer satisfaction.
• Coordinate with team leaders or project managers and customers to understand onsite installation and repair requirements.
• Forecast issues, gather materials, and synchronize onsite work.
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units.
• Enforce safety standards and record the use, wear, and condition of company-issued and procured assets.
• Mentor team members.
• Maintain flexibility to work overtime and weekends as business needs require, including occasional overnight stays.

Benefits

• Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
• Fertility coverage and adoption or surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options for volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED