FT GC Retail Sr. Sales Associate Store 632

Guitar Center•Florence, KY

About The Position

Guitar Center is hiring a Senior Sales Associate to create a welcoming store experience, help customers discover and purchase musical instruments and gear, and support sales goals and team performance. The role calls for a music enthusiast with sales ability, strong communication and problem-solving skills, and the capacity to guide and mentor fellow associates. The Senior Sales Associate is also a keyholding member of the store and may open or close it as needed. The position is in a fast-paced retail environment. It requires flexibility to work additional hours when needed and to work nights and weekends as needed. Guitar Center describes its environment as creative and vibrant, with access to current musical gear and products. Eligible musician employees may use gig leave to take time off to perform and return to their job after touring.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • Proven track record in sales and ability to exceed targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment and strong organizational skills.
  • Ability to influence and inspire others to achieve shared goals.
  • Flexibility to work additional hours when needed and nights and weekends as needed.

Responsibilities

  • Create a welcoming environment and help customers find instruments and gear suited to their musical interests.
  • Meet and exceed sales targets by recommending complementary instruments and accessories through upselling and cross-selling.
  • Maintain expert knowledge of products, including guitars and recording equipment, and help improve product knowledge among others.
  • Build and maintain customer relationships and help fellow associates develop relationships in the local music community.
  • Organize displays, restock shelves, and maintain the store.
  • Guide and mentor fellow team members, supporting them with customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding team member.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for musician employees to take time off to perform and return to their job after touring.
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