GC Retail Operations Manager Store 632

Guitar Center • Florence, KY

3h

About The Position

Guitar Center’s Retail Operations Manager leads the team responsible for receiving merchandise, stocking it, moving it to the sales floor, and merchandising it according to planograms, promotions, and company standards. The role supports a culture of integrity, inclusion, musical passion, and respect while helping the store achieve its business goals.

The Operations Manager partners with the Store Manager and management team, oversees staffing and training for operations associates, and supports store operations including inventory, cash management, loss prevention, safety, facility maintenance, and business reporting. The manager may serve as the acting manager in charge when needed and is responsible for opening and closing the store. The work requires effective delegation, initiative, communication, organization, performance management, and the ability to use retail technology and systems.

Requirements

• At least 3 years of relevant work experience in retail or a warehouse setting.
• Valid state driver’s license and automotive insurance.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 50 pounds.

Nice To Haves

• Associate degree.
• Understanding of Guitar Center retail systems and processes.

Responsibilities

• Partner with the Store Manager and management team to achieve EBITDA, sales, and margin goals.
• Ensure appropriate department staffing, including hiring and training operations associates.
• Assist with training operations associates at all levels.
• Oversee shipping and receiving of merchandise and other store-related items.
• Organize and stock the warehouse and maintain the facility.
• Support loss prevention, safety, inventory management, cash management, and business reporting.
• Conduct weekly standardized signage and pricing audits and ensure merchandising meets planogram standards, including POP, SKU, and inventory integrity audits.
• Drive sales by acting as manager in charge when necessary.
• Open and close the store.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off for a tour and return to their job.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed