GC Retail Seasonal Support Store 632

Guitar Center • Florence, KY

7h • Onsite

About The Position

As a Seasonal Support team member, you will serve as the face of Guitar Center in the store. You will greet customers, understand their needs, recommend suitable products, and work to close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment.

Successful associates are customer-focused, take initiative, communicate respectfully and effectively with diverse stakeholders, and develop product and sales knowledge through Guitar Center’s certification program. You will help customers with their purchases and service needs while supporting store operations and readiness.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off to perform and return to their job.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed