FT GC Retail Sr. Sales Associate Store 332

The Guitar Center Company•Arlington Heights, IL
•$18 - $23

About The Position

Guitar Center is hiring a Senior Sales Associate to create a welcoming, engaging retail experience for customers and help them find instruments and equipment suited to their musical interests. The role combines customer service, sales, product knowledge, merchandising, store operations, and team leadership. The associate helps meet sales targets, builds customer relationships, maintains store displays and inventory, and supports and mentors other team members. As a keyholding member of the store, the associate may open and close the store as needed. The position pays $18.00 to $22.50 per hour plus commission, depending on background and experience. Guitar Center describes its environment as creative and vibrant, with opportunities to grow a career and share a passion for music. Musician employees may use gig leave to take time off to perform and return to their jobs after touring. Benefits and perks include medical, dental, and vision coverage, a 401(k) with company match, mental health support, paid sick, holiday, and vacation time, an employee discount program, and tuition reimbursement options.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • A proven track record in sales and ability to exceed targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment and strong organizational skills.
  • Ability to influence and inspire others to achieve goals.
  • Willingness to work additional hours if needed and work nights and weekends as needed.

Responsibilities

  • Create a welcoming environment and help customers find suitable instruments, equipment, and accessories.
  • Achieve and exceed sales targets, including upselling and cross-selling relevant products.
  • Maintain expert-level knowledge of products and help improve other team members’ product knowledge.
  • Build and maintain customer relationships and help fellow associates develop theirs.
  • Organize displays, restock shelves, and maintain the store.
  • Guide and mentor team members and support them with customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding team member.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for musician employees
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