FT GC Retail Sr. Sales Associate Store 332

Guitar Center•Arlington Heights, IL
•Onsite

About The Position

Guitar Center is seeking a music enthusiast with sales ability and leadership skills to join its retail team as a Senior Sales Associate. The role focuses on creating a welcoming customer experience, helping customers select instruments and equipment, achieving sales goals, and building relationships with customers and the local music community. The associate maintains strong knowledge of products and supports the development of other Associates. As a keyholding member of the store, the associate may open and close the store as needed. The position is based in Arlington Heights, Illinois, and pays $18.00–$22.50 per hour plus commission, depending on background and experience. Guitar Center offers a creative retail environment and, for employee musicians, gig leave to take time off to perform and return to the job after a tour.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • A proven track record in sales and ability to exceed sales targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment and strong organizational skills.
  • Ability to influence and inspire others to achieve goals.
  • Flexibility to work additional hours if needed, including nights and weekends.

Responsibilities

  • Create a welcoming environment that inspires customers to explore their musical interests and help them find appropriate gear.
  • Achieve and exceed sales targets, including upselling and cross-selling instruments and accessories.
  • Maintain expert knowledge of products, including guitars and recording equipment, and help improve other team members’ product knowledge.
  • Build and maintain customer relationships and help Associates foster relationships in the local music community.
  • Organize displays, restock shelves, and maintain the store.
  • Guide and mentor team members and support them with customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding team member.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holiday time
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for employee musicians
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