Sr. Remarketing Advisor, Pre-Owned - Atlanta

Rivian•Riverdale, GA

About The Position

As Sr. Remarketing Advisor, Pre-Owned at Rivian, you will manage acquired Rivian-branded inventory through reconditioning at internal service locations and third-party partner facilities. You will help ensure vehicle quality meets Rivian’s standards, improve operational and partner efficiency, and achieve goals and KPIs for reconditioning quality, cycle time, cost, and inventory availability. The role works across teams to coordinate vehicle logistics, improve inventory management and reconditioning workflows, and maintain overall vehicle quality. The successful candidate has hands-on vehicle reconditioning or fixed-operations experience, can work in a fast-paced and cross-functional environment, and has experience with electric vehicles. The position may involve travel up to approximately 25% and flexible scheduling to support operations on nights, weekends, and/or holidays as business needs require.

Requirements

At least 3 years of experience in vehicle reconditioning operations or equivalent experience in inventory management, operations, or a related automotive-industry role at an automotive OEM or major used-vehicle retailer.
Strong understanding of vehicle reconditioning and quality standards, including used-car reconditioning, service drive, body/cosmetic repair, or pre-delivery inspection workflows.
Experience managing third-party vendors or partners and maintaining performance-oriented relationships.
Knowledge of automotive and EV service concepts and parts catalogs, including the ability to interpret repair orders, part numbers, and service operations.
Strong analytical skills, including interpreting operational and inventory data, identifying trends, and making informed recommendations.
Experience with Microsoft Excel, Word, and PowerPoint.
Excellent communication and interpersonal skills and the ability to influence Used Sales, Service, and Logistics teams without direct authority.
Ability to work in a fast-paced environment and manage multiple priorities, locations, and stakeholders.
Ability to work a flexible schedule, including nights, weekends, and/or holidays as business needs require.
Willingness to travel up to approximately 25% to support reconditioning sites, partners, and launches.
Willingness to work in retail or service centers, third-party auction or reconditioning facilities, and outdoor environments with unpredictable weather.
Ability to perform physical tasks that may include sitting for two or more hours at a time; standing for up to eight or more hours a day; walking, bending, kneeling, lying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 pounds.
Frequent use of hands for grasping tools, entering data, writing communications, and handling keys and vehicle components.
Strong understanding of written and spoken English.
Ability to see, read, and interpret regulations, safety rules, repair orders, inspection sheets, operating and maintenance instructions, or schematics.

Nice To Haves

Significant hands-on exposure to vehicle reconditioning processes.
Experience with data or business intelligence tools such as Tableau to track KPIs and performance.
Strong knowledge of electric vehicles and EV-specific systems, including batteries, software, and charging.
Formal or informal project management experience, particularly in process improvement, partner onboarding, or multi-site operational initiatives.

Responsibilities

Manage vehicle reconditioning from acquisition through final quality assurance and front-line-ready status, maintaining consistent standards across locations.
Coordinate inbound and outbound pre-owned vehicle logistics, including transport scheduling, carrier and yard communications, gate-in/gate-out processes, and alignment with reconditioning and sales priorities.
Coordinate scheduling, capacity, and issue resolution with internal service locations and third-party reconditioning partners.
Monitor and enforce cosmetic, mechanical, software, and safety quality standards throughout reconditioning.
Follow up with reconditioning vendors on quality issues and drive corrective actions, timelines, and verification.
Conduct audits and inspections at internal and partner locations to verify standards and identify gaps or training needs.
Implement corrective actions and process improvements for quality, safety, and operational issues, and document and standardize best practices.
Develop, document, and improve reconditioning workflows for inspections, repair decisions, parts ordering, detailing, software updates, and photo-ready standards.
Build and maintain relationships with existing and new third-party reconditioning partners, serving as an operational point of contact where appropriate.
Evaluate partner performance across efficiency, quality, throughput, logistics, and compliance with agreements; drive accountability and continuous improvement.
Ensure compliance with internal goals, KPIs, safety and regulatory requirements, and internal policies.
Coordinate with Used Sales, Logistics, Service, Delivery, and Collision teams across the vehicle life cycle.
Report inventory status, reconditioning progress, logistics performance, and partner performance to stakeholders and leadership.
Train and mentor employees and partner teams on best practices, procedures, and Rivian quality expectations.
Promote continuous improvement and operational excellence by encouraging feedback, raising issues, and collaborating on sustainable solutions.