Pre-owned Timepiece Coordinator

Ben Bridge Jeweler•Seattle, WA

4d•$24 - $28•Onsite

About The Position

Ben Bridge Jeweler is seeking a Pre-owned Timepiece Coordinator to join its Watch Department. The Coordinator supports day-to-day operations of the Rolex Certified Pre-Owned (RCPO) and pre-owned watch business, managing inventory, product setup, and repair coordination to ensure merchandise is processed accurately and on time. The role works with Procurement, Inventory, Distribution, Watchmakers, and Stores to maintain inventory integrity and operational efficiency from acquisition through sale.

Requirements

High school diploma or GED.
Experience with Rolex or other luxury watch brands.
Advanced Microsoft Excel skills.
Strong organizational and project management skills.
Ability to multitask and prioritize competing deadlines.
Exceptional communication skills with a service-first mindset.
Meticulous attention to detail and strong organizational skills.
Analytical and logical problem-solving ability.
Ability to work effectively across multiple departments and business functions.
Onsite attendance five or more days per week to perform essential functions involving interactive behaviors with coworkers, managers, and internal and external partners.

Nice To Haves

One to three years of experience in watchmaking, retail operations, inventory control, purchasing support, or a related area.
Experience with Microsoft D365.

Responsibilities

Create PLU item numbers for new acquisitions and handle LBA requests when applicable.
Coordinate inventory administration, including transfers, location updates, inventory audits, and reconciliation activities.
Coordinate Rolex CPO certification declarations and overhaul records.
Prepare and receive watch shipments from vendors, stores, and service providers.
Manage the shared department email inbox and respond to inquiries and messages in a timely manner.
Ensure acquired timepieces meet internal standards for authenticity, condition, and documentation.
Support intake, inspection, servicing, certification, and cataloging processes in compliance with regulatory and internal requirements.

Benefits

Employee merchandise discounts
Paid training
Employee Assistance Program
Paid time off, including vacation, sick leave, holidays, bereavement leave, and jury duty
Medical insurance
Dental insurance
Vision insurance
Flexible savings accounts
Company-paid life insurance
Short-term disability insurance
Long-term disability insurance
Pet insurance
Supplemental life insurance
401(k) plan with company match
Deeply discounted monthly ORCA card