Pre-owned Timepiece Coordinator

Ben Bridge Jeweler•Seattle, WA

4d•Onsite

About The Position

Ben Bridge Jeweler is seeking a Pre-owned Timepiece Coordinator to join its Watch Department. The Coordinator supports the day-to-day operations of the Rolex Certified Pre-Owned (RCPO) and pre-owned watch business by managing inventory, product setup, and repair coordination to ensure timely and accurate merchandise processing. Working with Procurement, Inventory, Distribution, Watchmakers, and Stores, the role helps maintain inventory integrity and operational efficiency from acquisition through sale. The position supports the handling of acquired timepieces through intake, inspection, servicing, certification, and cataloging, ensuring compliance with regulatory and internal requirements and that timepieces meet internal standards for authenticity, condition, and documentation. Onsite attendance is required five or more days per week. Occasional overtime may be required based on business needs.

Requirements

Minimum of a high school diploma or GED.
Experience with Rolex or other luxury watch brands required.
Advanced Microsoft Excel skills required.
Strong organizational and project management skills.
Ability to multitask and prioritize competing deadlines.
Exceptional communication skills and a service-first mindset.
Meticulous attention to detail and strong organizational skills.
Analytical and logical problem-solving ability.
Ability to work effectively across multiple departments and business functions.
Ability to attend onsite five or more days per week to perform essential functions involving interactive behaviors with coworkers, managers, and internal and external partners.
Ability to lift up to 20 pounds may be required.

Nice To Haves

One to three years of experience in watchmaking, retail operations, inventory control, purchasing support, or a related area preferred.
Experience with Microsoft D365 preferred.

Responsibilities

Create PLU item numbers for new acquisitions and handle LBA requests when applicable.
Coordinate inventory administration, including transfers, location updates, inventory audits, and reconciliation activities.
Coordinate Rolex CPO certification declarations and overhaul records.
Prepare and receive watch shipments from vendors, stores, and service providers.
Manage the shared department email inbox and respond to inquiries and messages in a timely manner.
Ensure acquired timepieces meet internal standards for authenticity, condition, and documentation.
Support intake, inspection, servicing, certification, and cataloging processes in compliance with regulatory and internal requirements.
Work with Procurement, Inventory, Distribution, Watchmakers, and Stores to support inventory integrity and operational efficiency.

Benefits

Employee merchandise discounts.
Paid training.
Employee Assistance Program.
Paid time off, including vacation, sick time, holidays, bereavement leave, and jury duty.
Medical, dental, and vision insurance.
Flexible savings accounts.
Company-paid life insurance.
Short-term and long-term disability insurance.
Voluntary pet insurance and supplemental life insurance.
401(k) plan with company match.
Deeply discounted monthly ORCA card available at this location.