Sr. Property Manager, Multifamily

Cushman & Wakefield•Commerce City, CO

About The Position

The Sr. Property Manager is responsible for maintaining the community to a market-ready standard, delivering a high level of service, and motivating a high-performing team to maximize property performance. The role oversees the community’s operations, staff, customer service, leasing and marketing activities, and budget and finances. It works in a professional office environment and requires regular travel, which may be up to 25% of the time.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.
Ability to travel up to 25% of the time.
Ability to stand and walk for extended or continuous periods, ascend and descend stairs, ladders, or step stools, and travel between buildings in varying outdoor weather conditions.
Ability to remain stationary (sitting or standing) and regularly operate office machinery.
Ability to exert up to 25 pounds occasionally and frequently, and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Ensure the smooth running of the community in a fast-paced environment.
Oversee property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork according to company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage a cohesive, high-performing team across leasing, customer service, maintenance, and management.
Analyze competition and develop marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and lead by example.
Supervise daily on-site team operations and ensure company policies and procedures are followed.
Interview, hire, and coach on-site staff as needed.
Maintain residents’ files according to company standards.
Maintain a positive resident living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the community’s budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities and set goals to improve staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and other benefit programs.
Competitive pay.