Sr. Program Services Manager

Vizient•Chicago, IL

About The Position

The Sr. Program Services Manager serves as a lead strategic sourcing and implementation resource for a clinically driven regional aggregation group in the Northeast. The role develops and executes best-in-class contracting strategies to reduce supply chain costs, improve operational efficiency, and maximize delivered value. This includes contributing to the full strategic sourcing process, from identifying opportunities and engaging clinical experts and physicians to developing strategies, negotiating and documenting contracts, communicating updates, and supporting implementation. The manager also builds trusted relationships with health-system and supplier stakeholders. The position develops customized strategies for complex contracting needs, conducts financial and market analysis, monitors contract pricing using Vizient benchmarking tools, and identifies new savings opportunities and gaps in the contracting portfolio. It leads bid processes and RFPs, works with suppliers on terms and pricing, and collaborates with internal groups such as legal, analytics, backend systems, and the team supporting the aptitude sourcing platform. The role adapts contracting approaches to changing challenges faced by member hospitals and is willing to travel.

Requirements

  • At least 5 years of relevant experience in a contracting, contract management, or supply chain-related role.
  • Ability to think critically and effectively present information in summary form using Microsoft tools.
  • Demonstrated success working in a fast-paced, deadline-driven environment.
  • Strong relationship-building and strategic partnering skills.
  • Willingness to travel.

Nice To Haves

  • Relevant degree preferred; an MBA or master's degree is a plus.
  • Healthcare contracting background with experience in successful contract negotiations.

Responsibilities

  • Develop project plans and engage internal and external stakeholders to meet savings goals and business objectives through contracting strategies.
  • Develop customized contract strategy recommendations for complex contracting needs, including physician preference, clinical preference, purchase services, and capital.
  • Conduct and interpret financial analysis and market trends, and consult subject matter experts to formulate contract strategy recommendations.
  • Monitor prices and maintain contracts using Vizient benchmarking tools to assess agreement relevance and pricing for negotiations.
  • Work with health-system stakeholders and teammates to identify savings and contracting opportunities.
  • Identify gaps in the contracting portfolio to help ensure realization of engagement value.
  • Present savings initiatives and provide contracting updates at engagement meetings.
  • Build relationships with suppliers and internal and external customers across product and service lines.
  • Conduct bid processes and generate Requests for Proposals (RFPs).
  • Work with suppliers on terms, conditions, and pricing to achieve market-relevant value.
  • Build relationships with internal stakeholders, including legal, analytics, backend systems, and the team supporting the aptitude sourcing platform.
  • Adapt to changing conditions and help member hospitals find strategies and cost savings to address challenges.

Benefits

  • Comprehensive benefits plan.
  • Incentive eligible.
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