Sr. Program Manager

Ducommun • Tulsa, OK

11d • Onsite

About The Position

Ducommun’s Tulsa, Oklahoma Performance Center is seeking a Sr. Program Manager to execute customer programs in accordance with technical and contractual requirements, schedules, and budgets. The role is the company’s focal point for customer communications and ensures customer requirements are communicated across functional departments.

The Sr. Program Manager leads customer and internal program interfaces, manages contracts and negotiations, coordinates operational and fiscal performance, and oversees business-unit bookings, backlog, forecasts, and growth. The position also leads proposal development for new and follow-on business, supports customer and government audits as needed, and travels to customer sites up to 30% of the time.

Requirements

• Bachelor of Arts or Bachelor of Science degree required.
• Seven or more years of experience in an aerospace or manufacturing environment.
• Ability to lead without authority, negotiate, and manage by influence.
• Strong people-management and time-management skills.
• Excellent verbal and written communication skills, including the ability to communicate effectively and professionally with customers and across organizational levels.
• Experience in production control, contracts management, or project management.
• Detail-oriented, positive, and customer-service focused.
• Computer skills, including Microsoft Word, PowerPoint, and Excel.
• Basic understanding of Lean and Six Sigma principles and methodologies.
• Team-oriented approach and continuous-improvement outlook.
• Willingness to travel up to 30%.

Nice To Haves

• Master of Business Administration degree.
• PMP or CAPM certification; contracts administration or project management certification is a plus.
• Experience overseeing programs valued at $25 million or more.
• Supervisory experience.
• Experience with MRP systems.

Responsibilities

• Manage communications and relationships between Ducommun and customers, including tracking customer scorecards and surveys.
• Lead the Integrated Product Team and represent the company in customer and outside-party contacts concerning assigned programs.
• Notify management and customers of program cost, quality, or schedule impacts in a timely manner.
• Execute the New Product Introduction Phase Gate Process and coordinate company responses to customer requirements and inquiries.
• Present program reviews to customers and senior leadership.
• Coordinate customer requirements, schedules, recovery plans, and reports within the Integrated Product Team.
• Manage program teams to support functional metrics, company policy, regulatory guidelines, budgets, and program goals.
• Coordinate technical and operational requirements with stakeholders and financial controls integrating time-phased budgets and program schedules.
• Communicate customer cost-reduction and process-improvement goals to management and coordinate company responses.
• Lead Kaizen and Lean improvement activities in operational and administrative areas.
• Oversee Program Management backlog and booking inputs into the MRP system.
• Review contracts for terms and conditions, work statements, funding, performance periods, deliverables, and other customer requirements; coordinate reviews with the DCO Director of Contracts as necessary.
• Prepare negotiation plans and lead customer negotiation teams.
• Manage and track program compliance with purchase-order requirements, and prepare customer assertions and claims in accordance with contract parameters.
• Coordinate with Operations Management on operational performance, staffing, Integrated Product Team development, capital expenditures, and preventative maintenance planning.
• Monitor program cost, margin, and schedule performance against projections and provide input for program cash-flow plans.
• Support Finance with invoice submissions and resolution of late payments and customer claims or assertions.
• Oversee business-unit bookings, backlog, past-due items, receivables, and sales forecasts; maintain the booking and sales tracking system for monthly summary reports.
• Coordinate follow-on business planning and acquisition, and work with Business Development to identify, strategize, and capture new opportunities.
• Travel to customers up to 30% of the time.
• Lead proposal teams in developing and submitting proposals for new and follow-on business, with Estimating assistance on cost, schedule, and capital requirements.
• Support customer, DCAA, and DCMA audits as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior