Sr. Professional Services Consultant - Networking/Security

Logicalis•Corona, NM

4d•$100,000 - $134,000

About The Position

Provides comprehensive professional services delivery for Logicalis clients, including infrastructure consulting, design, implementation, configuration, and knowledge transfer. Acts as a technical lead and subject matter expert, providing implementation guidance to clients. The role includes leading project teams, performing expert integration and customized consulting, and helping clients meet technology services and solution requirements using best practices. The consultant works with clients and internal teams to scope, schedule, and manage engagements, and contributes to product evaluation, process improvement, and practice refinement. This position has no supervisory responsibilities. The role requires extensive Cisco and Palo Alto networking and security experience, including solution design, implementation, and support. National travel to meet with clients may be required. The position requires frequent client interaction and the ability to manage complex projects and multiple requests. Physical demands include prolonged sitting and use of hands and arms, with frequent standing and movement and occasional lifting of up to 25 pounds.

Requirements

Bachelor’s degree in a related field, or an equivalent combination accepted.
10 years of Cisco and Palo Alto technical experience, including design, implementation, and support of Cisco and Palo Alto network and security solutions.
Experience with Cisco edge switching, distribution switching, and core switching, including the Cisco Nexus product line.
Experience with Cisco routers and routing protocols, including OSPF, EIGRP, and BGP.
Experience implementing and administering Cisco security devices, including ASA and FirePower.
Experience implementing and administering Palo Alto devices, including NGFW, Panorama, and Strata.
Security engineering and support experience, including firewalls, FirePower, VPNs, and packet capture.
Experience with identity controls such as Cisco ISE and with two-factor authentication.
Thorough knowledge of VLANs, spanning tree, VPCs, VDCs, OTV, IPv4, and IPv6.
Consulting background focused on Cisco solutions.
Proficiency with Microsoft Office applications, including Visio.
Excellent written and verbal communication skills and the ability to interact confidently and professionally with clients and internal teams.
Ability to consult with clients in depth to ascertain and define needs and requirements for the scope of work.
Self-starter with strong organizational, administrative, and interpersonal skills.
Strong time and prioritization management, including the ability to multitask across client and internal requests.
Excellent problem-solving, decision-making, and analytical skills; ability to manage complex projects.
Ability to maintain excellent client relationships and high client satisfaction ratings.
Ability to travel nationally to meet with clients.
Ability to participate proactively in personal career development.
Ability to meet the physical demands of the role, with reasonable accommodations as applicable.

Nice To Haves

One or more of the following certifications: Cisco Certified Network Professional (CCNP); Cisco Certified Internetwork Expert – Route/Switch (CCIE R/S); or CISSP (Certified Information Systems Security Professional).

Responsibilities

Develop solution designs, implementation plans, and documentation for client solutions.
Develop Logicalis standards for scoping, documentation, and implementations.
Provide subject matter expertise, guidance, assistance, and recommendations regarding technical services and solutions for clients’ businesses.
Lead project teams to deliver successful implementations.
Perform expert integration and customized consulting services.
Design, plan, implement, validate and test, document, provide knowledge transfer, troubleshoot, and support client solutions.
Work directly with clients to gather requirements, design solutions, and build proof of concepts and implementations.
Deliver consultative knowledge transfer and documentation to Logicalis clients.
Work with RMO and PMO to schedule and manage engagements.
Perform client assessments, health checks, performance tests, and capacity planning.
Conduct product evaluation, process improvement, and practice refinement activities.
Build client relationships through strong listening, reliable delivery, and effective expectation management, while maintaining client satisfaction.
Mentor and train team members in collaborative work practices.
Demonstrate behaviors consistent with Logicalis’ values and comply with applicable laws, regulations, policies, and procedures.
Conduct oneself in a manner consistent with customer service expectations.