Sr. Professional Services Consultant - Networking/Security

Logicalis • Tempe, AZ

3d

About The Position

Provides comprehensive professional services delivery for Logicalis clients, including infrastructure consulting, design, implementation, configuration, and knowledge transfer. Acts as a technical lead and subject matter expert, providing implementation guidance and consulting on Cisco and Palo Alto networking and security solutions. Works with clients to assess requirements, design solutions, build proofs of concept, and implement solutions. Leads project teams, contributes to standards and process improvement, and collaborates with resource and project management offices to schedule and manage engagements. The role also includes assessments, health checks, performance testing, capacity planning, troubleshooting, support, documentation, and mentoring team members. National travel to meet with clients is required.

Requirements

• Bachelor’s degree in a related field, or an accepted equivalent combination.
• 10 years of Cisco and Palo Alto technical experience, including design, implementation, and support of network and security solutions.
• Experience with Cisco edge and distribution switching products; Cisco core switching, including the Nexus product line; and Cisco routers and routing protocols including OSPF, EIGRP, and BGP.
• Experience implementing and administering Cisco security devices, including ASA and FirePower.
• Experience implementing and administering Palo Alto devices, including NGFW, Panorama, and Strata.
• Security engineering and support experience involving firewalls, FirePower, VPNs, and packet capture.
• Experience with identity controls such as Cisco ISE and two-factor authentication.
• Thorough knowledge of VLANs, Spanning Tree, VPCs, VDCs, OTV, IPv4, and IPv6.
• Consulting background focused on Cisco solutions.
• Proficiency with Microsoft Office applications, including Visio.
• Excellent written and verbal communication skills, with the ability to interact confidently and professionally with clients and internal teams.
• Ability to consult in depth with clients to determine needs and define scope-of-work requirements.
• Self-starter with strong organizational, administrative, and interpersonal skills.
• Strong time-management and prioritization skills, including the ability to multitask across client and internal requests.
• Excellent problem-solving, decision-making, and analytical skills, and ability to manage complex projects.
• Ability to maintain strong client relationships and high client satisfaction.
• Ability to travel nationally to meet with clients.
• Proactively participate in personal career development.
• Ability to meet the physical demands described, with reasonable accommodations where applicable; occasional lifting or moving of up to 25 pounds.

Nice To Haves

• One or more of the following certifications: Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert – Route/Switch (CCIE R/S), or CISSP (Certified Information Systems Security Professional).

Responsibilities

• Perform client solution implementations, including developing solution designs, implementation plans, and documentation.
• Develop Logicalis standards for scoping, documentation, and implementations.
• Provide subject matter expertise, guidance, assistance, and recommendations on technical services and solutions for client businesses.
• Lead project teams to deliver successful implementations.
• Perform expert integration and customized consulting services.
• Design, plan, implement, validate and test, document, provide knowledge transfer for, troubleshoot, and support client technology services and solutions using best practices.
• Work directly with clients to gather requirements, design solutions, build proofs of concept, and implement solutions.
• Deliver consultative knowledge transfer and documentation to Logicalis clients.
• Work with the RMO and PMO to schedule and manage engagements.
• Perform client assessments, health checks, performance tests, and capacity planning.
• Conduct product evaluation, process improvement, and practice refinement activities.
• Build client relationships by listening, delivering on commitments within established timeframes, and managing client satisfaction and expectations.
• Mentor and train team members in collaborative work practices.
• Comply with applicable laws, regulations, policies, and procedures, and act consistently with Logicalis values and customer service expectations.
• Travel nationally to meet with clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior