Professional Services Consultant

Bitsight • Boston, MA

2d • $70,400 - $100,000

About The Position

Bitsight is seeking a Consultant to join its Professional Services organization and deliver client programs in cyber risk management and third-party risk. The role executes day-to-day client work, owns assigned engagement deliverables, and serves as a regular point of contact for assigned clients. Consultants collaborate with Analysts and other internal teams, while receiving guidance from Senior Consultants and Managers on strategy, methodology, and quality expectations. This role is intended for someone building consulting fundamentals who is ready to take ownership of client outcomes and grow into larger roles.

The position includes conducting vendor risk assessments, communicating findings and recommendations, and coordinating work to keep client initiatives on track. Consultants also collaborate with Customer Success, Sales, and Product teams, develop expertise in Bitsight products and services, and escalate ambiguous situations to a Senior Consultant or Manager as needed. The anticipated US base salary range is $70,400–$100,000 annually. Individual pay is based on work location and job-related skills, experience, and relevant education or training. Bitsight describes its culture as inclusive and people-first and offers benefits, without specifying them in this posting. The interview process uses AI-assisted transcription; hiring decisions are made by the recruitment team.

Requirements

• 3–5 years of experience in client-facing roles.
• Proven track record in consulting, customer success, support, or sales, with strong organizational and project management skills.
• Eagerness to learn about cybersecurity and Third-Party Risk Management (TPRM).
• Ability to explain technical concepts to non-technical stakeholders in clear, jargon-light language.
• Ability to follow troubleshooting procedures and work through technical or process issues systematically.
• Excellent verbal, written, and interpersonal communication skills.
• Strong planning and organizational abilities, including the ability to manage multiple clients or workstreams without losing track of detail.

Nice To Haves

• Hands-on experience conducting or supporting vendor security assessments, security audits, or compliance evaluations; GRC, internal audit, or risk management backgrounds are welcome.
• Direct experience engaging with vendors or third parties on security topics, such as collecting questionnaires, following up on findings, or driving remediation conversations.
• Familiarity with threat intelligence, external attack surface monitoring, security ratings, or continuous monitoring and how these inform vendor risk decisions.
• Comfort or curiosity with AI tools; experience piloting or adopting AI for research, analysis, or workflow efficiency.
• Security+, ICS2 CC, CISSP, CISM, or similar cybersecurity or information risk certification.
• Experience in Security Operations Center (SOC) operations, incident response, or security events management.
• Salesforce and Google Suite.
• Remote collaboration and teaming tools.

Responsibilities

• Execute daily delivery activities for assigned client programs as scoped by Senior Consultants and jointly defined with clients.
• Own accountability for the timeliness, quality, and client satisfaction of assigned deliverables.
• Serve as the primary day-to-day point of contact for assigned client relationships, providing regular updates and managing expectations.
• Coordinate with Analysts and other team members to execute client initiatives, troubleshoot issues, and keep work on track.
• Complete vendor risk assessments in accordance with approved methodologies, client requirements, and internal quality standards.
• Communicate findings and recommendations to clients in clear, actionable reports, presentations, or conversations tailored to the audience.
• Collaborate on cross-functional initiatives with Customer Success, Sales, and Product teams to support client success and surface feedback to internal stakeholders.
• Become a power user of Bitsight products, services, and capabilities; seek help when needed and escalate ambiguous situations to a Senior Consultant or Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed