Sr Product Manager, Contract to Cash

Workday • Pleasanton, CA

1d • Hybrid

About The Position

The Senior Product Manager, Contract to Cash, is part of Workday Financials Outbound Product Management. The team works with go-to-market teams and Product Development to identify important customer problems, build awareness and adoption, and demonstrate product value. This role focuses on product growth and customer adoption, helping customers realize measurable value and return on investment, with particular attention to agentic ERP and agentic finance for the Office of the CFO.

The role connects Sales, Marketing, Services, partners, customers, and Product Development. It combines product and domain knowledge, industry and competitive insight, and working knowledge of machine learning, AI, and agentic automation in finance to inform product direction. The successful candidate uses AI in their day-to-day workflows and communicates how product capabilities—including AI and agentic automation—deliver value to customers.

The position uses a flexible-work approach: at least half of each quarter is spent in the office or in the field with customers, prospects, and partners, with flexibility to create a schedule suited to business, team, and personal needs. The role may be eligible for the Workday Bonus Plan or a role-specific commission or bonus, as well as annual refresh stock grants. Base salary ranges are $168,000–$252,000 for the primary location in Pleasanton, California; $140,600–$252,000 for additional U.S. locations; and $148,000–$222,000 if performed in Colorado.

Requirements

• At least 5 years of experience in accounting, presales, and/or outbound product management.
• Deep understanding of the Quote to Cash process, including quoting, contracts, invoicing and billing, subscription management, receivables, recurring billing models, and revenue recognition (ASC 606).
• Hands-on use of AI in daily workflows.
• Excellent verbal and written communication skills, with demonstrated ability to lead customer engagements and present to large audiences.
• Understanding of the SaaS ERP sales cycle.
• Ability to articulate Workday product value to C-level customers, especially the Office of the CFO.
• Working knowledge of machine learning, AI, and agentic automation in finance.
• Data-driven mindset and experience using product analytics and adoption metrics to guide decisions.
• Ability to build cross-team relationships and achieve effective outcomes.
• Understanding of design thinking and the product development process.
• Ability to make tradeoff decisions, contribute to knowledge sharing and transparency, and appreciate the challenges faced by engineering and product teams.

Nice To Haves

• Experience with early-adopter or customer-feedback programs.
• CPA.

Responsibilities

• Bridge go-to-market teams, partners, and Product Development, translating field and customer needs into product priorities and product capabilities into compelling stories across the Land-Adopt-Expand-Renew cycle.
• Bring early adopters into the product development process and use their feedback to support rapid iteration and shape features before and after launch.
• Use product analytics, adoption and usage metrics, competitor analysis, industry trends, and customer insights to inform the roadmap and measure impact.
• Use AI in day-to-day workflows for research, analysis, content creation, or prototyping, and share learnings to influence how agentic products are built, positioned, and sold.
• Represent the voice of customers and use knowledge of use cases and success outcomes to influence feature design and implementation strategy.
• Create and publish content explaining what features do and why they matter, connecting product capabilities—including AI and agentic automation—to value for the Office of the CFO.
• Design and execute feature adoption initiatives that drive customer ROI and ongoing value realization.
• Develop and deliver presentations to varied audiences at conferences, customer visits, and during sales cycles.
• Support industry analyst engagements to position Workday Financials as a leader in agentic finance.

Benefits

• May be eligible for the Workday Bonus Plan or a role-specific commission or bonus.
• May be eligible for annual refresh stock grants.
• Workday offers comprehensive benefits; specific benefits are not detailed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed