Sr Product Manager, Contract to Cash
About The Position
The Workday Financials Outbound Product Management team partners with go-to-market teams and Product Development to identify important customer problems, build product awareness, drive adoption, and demonstrate product value. The team focuses on agentic AI, agentic ERP, and agentic finance, aiming to deliver measurable value and ROI to the Office of the CFO. The Outbound Product Manager connects Sales, Marketing, Services, partners, customers, and Product Development. The role combines product and domain knowledge, industry trends, competitive intelligence, and working knowledge of machine learning, AI, and agentic automation in finance to inform product roadmaps and drive product growth and customer adoption. The successful candidate will actively use AI in their own workflows and share learnings that inform how agentic products are built, positioned, and sold. This role is based in a flexible-work model, with at least half of each quarter spent in an office or in the field with customers, prospects, and partners. Remote home-office roles may also come together in Workday offices for important moments.
Requirements
- At least 5 years of experience in accounting, presales, and/or outbound product management.
- Deep understanding of the Quote to Cash process, including quoting, contracts, invoicing and billing, subscription management, receivables, recurring billing models, and revenue recognition (ASC 606).
- Hands-on use of AI in daily workflows.
- Excellent verbal and written communication skills, including the ability to lead customer engagements and present to large audiences.
- Understanding of the SaaS ERP sales cycle.
- Ability to explain the value of Workday products to C-level customers, especially the Office of the CFO.
- Working knowledge of machine learning, AI, and agentic automation in finance.
- Data-driven mindset and experience using product analytics and adoption metrics to guide decisions.
- Experience building cross-team relationships and achieving effective outcomes; early-adopter or customer-feedback program experience is desirable.
- Understanding of design thinking and the product development process.
- Ability to make tradeoff decisions, contribute to knowledge sharing and transparency, and appreciate challenges faced by engineering and product teams.
Nice To Haves
- CPA.
Responsibilities
- Connect go-to-market teams, partners, and Product Development by translating field and customer needs into product priorities and product capabilities into compelling stories across the Land-Adopt-Expand-Renew cycle.
- Involve early adopters in product development and use their feedback to support rapid iteration and shape features before and after launch.
- Use product analytics, adoption and usage metrics, competitor analysis, industry trends, and customer insights to inform the roadmap and measure impact.
- Use AI in day-to-day workflows for research, analysis, content creation, or prototyping, and share learnings to influence how agentic products are built, positioned, and sold.
- Represent customer needs and apply knowledge of use cases and success outcomes to influence feature design and implementation strategy.
- Create and publish content explaining product features and their value to the Office of the CFO, including capabilities involving AI and agentic automation.
- Design and execute feature-adoption initiatives that drive customer ROI and ongoing value realization.
- Prepare and deliver presentations to audiences at conferences, customer visits, and during sales cycles.
- Support industry analyst engagements to help position Workday Financials as a leader in agentic finance.
Benefits
- The role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus.
- Annual refresh stock grants may be part of the compensation package.
- Workday offers a comprehensive benefits package; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
