Sr Product Manager
About The Position
This role owns both the financial visibility and growth-action sides of the small-business merchant experience at PayPal. It is responsible for helping merchants understand their financial position through balances, money movement, and open banking, and for developing growth actions based on that information. These actions include third-party services presented within PayPal, with ownership spanning partner evaluation and commercial framing through placement and measurement. The role leads end-to-end strategy, discovery, planning, and execution in its areas of ownership. The Product Manager uses data and customer insights to shape product or platform requirements in alignment with the shared product vision. The role analyzes research, market analysis, and usability studies to support data-driven decisions; monitors product profitability measures, including budget; and leads sprint planning, daily standups, and retrospectives. It collaborates with product and technology leadership, content developers, data scientists, product designers, and user experience researchers to identify opportunities and drive execution. The position is based in San Jose, California. PayPal’s balanced hybrid model generally involves three days in the office and two days at the employee’s choice of the office or home workspace. Travel is listed as 0%.
Requirements
- At least 3 years of relevant experience and a bachelor’s degree, or an equivalent combination of education and experience.
- Experience in fintech, banking, or another regulated space where compliance and risk shape product behavior.
- End-to-end partnership experience, including leading and shaping conversations into requirements, collaborating on co-branded launches, and reporting outcomes.
- Strong experimentation practice and ability to interpret data.
- Comfort flexing schedules to work with partner and engineering teams in other regions.
Responsibilities
- Own the merchant financial picture, including balances, money movement, and open banking work.
- Own growth actions built on the financial picture, including third-party services surfaced inside PayPal.
- Manage third-party service work from partner evaluation and commercial framing through placement and measurement.
- Lead end-to-end strategy, discovery, planning, and execution in owned areas.
- Use data to develop insights on product or platform requirements aligned with the shared product vision.
- Gather customer-experience and customer-needs insights to inform product requirements.
- Analyze research, market analysis, and usability studies to support data-driven decision-making.
- Monitor product profitability measures, including budget.
- Lead sprint planning, daily standups, and retrospectives to drive execution.
- Interface with product and technology leadership as needed.
- Partner with content developers, data scientists, product designers, and user experience researchers to identify new opportunities.
Benefits
- Comprehensive, choice-based wellbeing programs supporting physical, emotional, and financial wellbeing.
- Generous paid time off.
- Healthcare coverage for the employee and family.
- Resources to support financial security and mental health.
- Annual performance bonus, equity, or other incentive compensation may be available, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
