Sr. Product Manager (Social & Identity Platform)

Epic Games • Cary, NC

2d

About The Position

As a Senior Product Manager on Epic Online Services, you will lead a core set of social and identity features that help players establish who they are and connect with others across mobile, PC, and console. The role focuses on foundational systems such as player profiles, friends, presence, communication, and cross-platform account continuity. You will be accountable for whether releases measurably improve adoption, engagement, and retention, working with Design, Engineering, Production, and partner teams to plan, ship, measure, and refine features within the platform roadmap.

The Product Management organization partners with game development, publishing, marketing, and platform teams to provide a data- and market-driven view of product strategy aligned with business goals. As part of Epic’s Growth Team, it identifies and drives growth opportunities for the player base and business.

Requirements

• Product management experience on consumer-facing platform products or shared systems; social and/or identity features are preferred.
• Proven track record delivering social and/or identity platform features and measurably improving their performance.
• Strong analytical skills, including independently pulling and interpreting data, segmenting players, designing experiments, and translating insights into product decisions.
• Ability to combine data with qualitative insight from player research, community feedback, and playtests.
• Strong product management skills, including adapting processes for existing and new development frameworks and mentoring others in product management practices.
• Experience working closely with engineering, design, and production teams on complex systems and aligning stakeholders around priorities.
• Familiarity with mobile, PC, and console ecosystems and the challenges of providing consistent, high-quality experiences across them.
• Passion for building foundational player experiences that support meaningful social connections across games, devices, and services.

Responsibilities

• Own the roadmap and performance of a defined set of social and identity features, contributing to the unified platform strategy.
• Lead the end-to-end user experience for these features and use data and experimentation to evaluate performance and improve adoption, engagement, and retention.
• Partner with Engineering to deliver scalable, high-performance social and identity systems for millions of players globally, balancing usability, performance, privacy, and scalability.
• Define goals and success metrics for each feature and release, and hold the work accountable to them.
• Lead product reviews and internal tests on launches, turning findings into recommendations for future planning.
• Identify gaps in the social and identity toolkit and advocate for new features or improvements when supported by data.
• Work with Design, Engineering, Production, and partner teams to plan, ship, measure, and refine features within the platform roadmap.

Benefits

• Company-paid premiums for employees and dependents for medical coverage, dental, Vision HRA, Long Term Disability, and Life Insurance.
• 401k with competitive match.
• Mental well-being program through Modern Health, including free therapy and coaching for employees and dependents.
• Company events and company-wide paid breaks.
• Unlimited PTO and sick time.
• Paid sabbatical after seven years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed