Sr. Product Manager, Technical - Financial Services

T-Mobile•Bellevue, WA

7d•$130,900 - $236,200

About The Position

The Sr. Product Manager, Technical owns products, platforms, and experiences that deliver defined business outcomes by aligning customer needs, technical feasibility, and business objectives. This role is part of T-Mobile’s Financial Services organization and supports customer-facing products and the underlying platform capabilities that enable current and future offerings. The work spans improving in-market experiences, increasing customer engagement, and building scalable capabilities across areas such as account management, funding, identity, and payments. The role combines customer empathy, strategic thinking, and technical depth to develop differentiated products and improve customer outcomes. It involves defining product strategy and roadmaps, translating strategy into features and user stories, guiding technical delivery, and working across teams to launch and continuously improve products using data and customer feedback.

Requirements

Bachelor’s degree in Computer Science, Engineering, IT, or equivalent experience.
7+ years of Product Management experience in an agile software development environment.
6+ years of experience in technical roles such as software engineering, solution engineering, or technical architecture.
Strong experience owning products end-to-end, including roadmap, backlog, and delivery.
Proven ability to work across multiple Agile teams and manage complex dependencies.
Strong analytical skills and ability to use data to drive product decisions.
Experience with Agile methodologies, backlog management tools, and software delivery practices.
Excellent written and verbal communication skills, including communicating with technical and non-technical stakeholders.
Experience with APIs, integrations, and modern platform architectures.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Experience in Financial Services, fintech, payments, or banking-related products.
Experience building or scaling platform capabilities such as identity, payments, account linking, or wallet integrations.
Experience working with external partners or in regulated environments, such as compliance, risk, or financial partnerships.
Experience with experimentation frameworks such as A/B testing and pilots, and data tools such as SQL and Tableau.
Agile certifications such as Certified Scrum Product Owner (CSPO) or PMI-ACP.

Responsibilities

Own the end-to-end product lifecycle for complex or cross-platform technical solutions, including vision, roadmap, and delivery.
Define and evolve product strategy by integrating customer insights, market analysis, and business objectives.
Drive Financial Services product initiatives across customer experiences and platform capabilities, including account management, funding, identity, and payments.
Conduct market and customer research to identify opportunities and inform roadmap prioritization.
Translate strategy into detailed features and user stories for engineering teams across multiple Agile teams.
Own and manage the product backlog, aligning priorities with customer and business impact.
Lead cross-functional collaboration across Engineering, Architecture, Legal, Compliance, Marketing, Finance, and external partners.
Drive technical delivery, including release planning, dependency management, and execution across Agile teams.
Analyze quantitative and qualitative data to inform decisions, prioritize features, and measure product performance.
Monitor and improve product health through KPIs, dashboards, and ongoing iteration.
Ensure product quality and performance in production, including managing defects and operational issues.
Identify execution or organizational issues that impede product success and drive resolution plans.
Support and enable Agile best practices, including backlog management, PI planning, and continuous delivery.
Communicate product vision, roadmap, and progress to stakeholders and leadership, influencing decisions at multiple levels.
Partner on go-to-market activities and support product launches, pilots, and experiments to validate new concepts.

Benefits

Competitive base salary and compensation package, including annual stock grant and employee stock purchase plan.
401(k) and access to free, year-round money coaches.
Annual bonus or periodic sales incentive or bonus eligibility for employees in regular, non-temporary roles, according to role and eligibility.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family-building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Employee stock grants and employee stock purchase plan.