Technical Product Manager - Fund Services

Brown Brothers Harriman & Co•Boston, MA

About The Position

Brown Brothers Harriman (BBH) is hiring a Technical Product Manager to identify, shape, and deliver product solutions for Fund Services. The role works across business, product, technology, and change functions to turn market and client needs into scalable solutions, contribute to product strategy and roadmaps, and balance client value with commercial, technical, and operational considerations. The position covers product discovery and strategy, solution design and development, cross-functional delivery, client engagement, adoption, and roadmap management. The successful candidate will assess product opportunities, develop requirements and use cases, design solutions that leverage existing BBH capabilities, and work with delivery teams to support implementation. The role may act as Product Owner in Agile/Scrum teams and involves presenting product capabilities to clients, prospects, and internal stakeholders. The salary range is $130,000–$180,000, plus an annual target bonus. BBH describes a total rewards package that includes long-term savings, healthcare, income protection, professional development opportunities, and time off. Base salary may vary by location and individual qualifications.

Requirements

Strong understanding of business operations and ability to identify core business problems and opportunities.
Strong analytical and problem-solving skills, including the ability to translate complex challenges into practical product solutions.
Forward-looking approach to product development and ability to anticipate future challenges and evolve a product roadmap.
Technical understanding and ability to influence and sponsor technology development initiatives.
Understanding of project delivery methodologies, particularly Agile development and Scrum.
Ability to translate concepts into clear visual representations.
Understanding of data-related challenges and potential technology solutions.
Strong commercial and ROI mindset and ability to assess the value and impact of product decisions.
Ability to work independently, take ownership, and drive initiatives forward.
Strong communication and influencing skills, including clear and concise communication of complex information to senior stakeholders.
Comfort engaging directly with clients and prospects and representing product capabilities externally.
Collaborative approach and ability to build relationships across Product, Technology, Operations, Change Management, and other business functions.

Nice To Haves

Working knowledge of databases and SQL.
Experience using PowerPoint, Visio, or similar tools to create visual representations.

Responsibilities

Identify emerging market needs and opportunities for new product development.
Define the needs of clients, prospects, and internal stakeholders.
Evaluate legal, regulatory, technical, and operational factors relevant to product opportunities.
Design potential product solutions and translate business needs into actionable requirements.
Develop and document detailed use cases to support product development and decisions.
Support Product Heads in assessing commercial desirability, viability, and technical feasibility.
Assess product value propositions and support go/no-go decisions based on business value and ROI.
Create visual representations of proposed solutions, including functional sketches, schematics, process flows, and prototypes.
Apply business design principles and operational knowledge to develop scalable solutions.
Use knowledge of BBH's product suite and technology architecture to leverage existing capabilities and services.
Identify opportunities to reuse product microservices and capabilities and avoid unnecessary development.
Refine product designs based on stakeholder, user, and client feedback.
Ensure solutions account for scalability, cost, operational efficiency, and risk.
Partner with Systems, Technology, and Change Management teams to assess feasibility, estimate costs, and establish development strategies.
Challenge design assumptions, technical approaches, and development estimates where appropriate.
Work with Change Management to establish timelines, deliverables, responsibilities, risks, and project governance.
Act as Product Owner in dedicated Agile/Scrum teams when required, driving delivery and ensuring requirements are defined and met.
Validate product and functional assumptions with internal business stakeholders to manage cost, scalability, and risk.
Influence cross-functional teams and stakeholders to maintain momentum and deliver product outcomes.
Establish product adoption targets and measures of success.
Demonstrate product capabilities to clients, prospects, and internal stakeholders.
Support sales by explaining product capabilities and client value.
Gather, analyze, and incorporate feedback from clients, prospects, and users.
Manage client expectations throughout product development and implementation.
Support client rollout and adoption while securing internal alignment and buy-in.
Maintain and evolve the product roadmap based on market developments, client feedback, and emerging business needs.