Senior Technical Product Manager, Data Services

ACT Education•Iowa City, IA

2d•$95,000 - $135,000•Remote

About The Position

The Senior Technical Product Manager of Data Services guides the strategic direction and execution of data management for ACT’s B2G registration and reporting platforms. The role combines platform leadership, data strategy, and product management, and reports to the VP of K12 Education. It collaborates with external B2G customers and technical and business teams, including MRD and Operations, to deliver end-to-end data and reporting solutions. The role oversees registration, data, and reporting tools for ACT customers, emphasizing interoperable and automated solutions in partnership with other product managers. It also contributes to and reviews RFPs as needed. This is a U.S.-based remote position. The anticipated annual salary range is $95,000 to $135,000, with the final salary and level determined by qualifications and other relevant factors. Applicants must be authorized to work in the U.S. without visa sponsorship.

Requirements

At least 5 years of progressively responsible technology or product development or management experience, including requirements writing and roadmap ownership.
Strong technical management, API, interoperability, and integration expertise.
Expert understanding of technical platforms, pipelines, and APIs.
Deep knowledge of API strategy, platform integration patterns, and microservices architectures.
Strong understanding of system security, compliance, and governance requirements.
Excellent communication skills and ability to translate between technical and business stakeholders.
Experience using AI tools to support day-to-day work, such as drafting, research, and data synthesis, with sound judgment about when human review is required.
Strong collaboration skills and ability to influence without direct authority.
Ability to develop software project timelines and platform roadmaps.
Ability to drive architectural decisions and consider enterprise architectures.
Expert understanding of software development methodology across multiple teams.
Strong decision-making, prioritization, problem-solving, and analytical skills.
Ability to lead teams through change in a rapidly transforming organization.
Highly autonomous, with demonstrated initiative and ownership.
Continuous improvement mindset and ability to apply innovative ideas.
Ability to manage change and navigate fast-paced environments.
Self-starter with multitasking ability and eagerness to learn.
Experience or comfort with data and data services.
Accountability and integrity in professional conduct.
Bachelor’s degree in technology, business, or a related field, or an equivalent combination of education and experience that provides comparable knowledge and abilities.
Authorization to work in the U.S. without visa sponsorship.

Nice To Haves

Experience with education technology data interoperability standards (e.g., Ed-Fi or OneRoster) or a comparable regulated-data domain.
Experience supporting or contributing to government or compliance certification processes, such as NIST or FedRAMP.
Experience contributing to and reviewing RFPs.

Responsibilities

Understand market needs and technology trends and develop a roadmap for data and technical reporting services for institutional customers and stakeholders.
Manage and enhance automated registration, data, and reporting tools by writing requirements and partnering with technology teams on execution.
Manage and enhance enrollment and rostering solutions, including the ACT Now B2B registration tool.
Define strategic direction for reporting data platforms and internal and external integrations.
Manage institutional registrations, organizational hierarchies, and customer access and permissions for reporting data.
Maintain knowledge and training in education technology interoperability standards and use them to build and maintain a strategic roadmap for data services.
Serve as product contact for platform consolidation and modernization initiatives involving B2B registration and reporting.
Partner with technology teams to implement government compliance requirements, including NIST, GovRAMP, and FedRAMP certifications, in platform ecosystems.
Provide consulting services on platform data analytics tools to help product managers incorporate them into their platforms.
Build custom data delivery to third-party agencies into a scalable product and support customer relationships to ensure delivery.
Establish customer satisfaction metrics and feedback loops.
Collaborate with architects on epics and feature stories.
Oversee RFPs, audits, and compliance.
Analyze performance metrics to optimize efficiency.
Support training, documentation, and demonstrations for new features.