Sr Product Manager Commercial Digital Banking-ST

Exciting•Phoenix, AZ

2d•Hybrid

About The Position

The Sr Product Manager is responsible for the end-to-end product lifecycle of the Commercial Digital Banking solution, including related product features and fintech integrations. The role partners closely with Commercial Banking Team stakeholders to address business needs, maintain industry and market expertise, identify emerging technology opportunities, define product strategy, create the product roadmap, and lead cross-functional teams in delivering roadmap value to the Commercial Banking Team and its business members. The position requires strategic thinking, technical aptitude, and the ability to collaborate with and mentor other product managers. The Sr Product Manager leads roadmap analysis, creation, ongoing management, and communication, aligning roadmaps with business objectives and supporting them with business cases, market and client research, data, and competitive gap analysis. The role monitors channel performance, recommends improvements and new product offerings, and leads internal stakeholders and external vendor partners in testing, implementation, launch, and ongoing product sustainment. The Sr Product Manager is responsible for programs supporting Business Member adoption, works with stakeholders to monitor and address product and Business Member challenges, and translates Commercial Banking Team needs and technology directions into new features and services. The role ensures compliance with applicable financial regulations and data security standards, leads and directs work while sharing best practices through training, mentoring, or leadership, and serves as product owner in an agile team by documenting user stories, acceptance criteria, and product capabilities. The role also gathers Commercial Banking Team and Business Member feedback to validate product performance against stated metrics. The position is hybrid and located in Phoenix, Arizona.

Requirements

Bachelor's degree in business, IT, Computer Science, engineering, or a related field.
At least 7 years of experience in digital product B2B product management.
At least 3 years of experience in strategic analysis related to system implementation in a B2B environment.
At least 5 years of experience working with cross-functional teams.
At least 1 year of financial institution experience (credit union or bank) or commercial banking technology vendor experience.
Excellent product management skills.
Demonstrated combination of technical aptitude and high emotional intelligence.
Experience managing a complex and/or multiple related products and generating roadmaps.
Experience with Agile methodologies and product lifecycle management.
Excellent written, verbal, and presentation communication skills appropriate to all levels of the organization and clients.
Proficiency in MS Word, Excel, PowerPoint, MS Project, Visio, and MS Teams.

Nice To Haves

MBA.
Product Management (PM) Certification or equivalent.

Responsibilities

Lead the end-to-end lifecycle of the Commercial Digital Banking solution, related product features, and fintech integrations.
Partner with Commercial Banking Team stakeholders to address business needs and deliver product value to the team and its business members.
Maintain industry and market expertise and identify emerging technology opportunities.
Define product strategy and create product roadmaps aligned with business objectives.
Analyze, create, manage, and communicate product roadmaps using business cases, market and client research, relevant data, and competitive gap analysis.
Monitor channel performance and recommend improvements and new product offerings.
Lead internal stakeholders—including engineering, design, information security, platform support, and the Commercial Banking Team—and external vendor partners in determining testing, implementation, launch, and sustainment approaches.
Lead programs supporting Business Member adoption of assigned products and services.
Work with internal stakeholders to monitor and address product and Business Member challenges.
Translate Commercial Banking Team needs and technology directions into new features and services.
Ensure products comply with applicable financial regulations and data security standards.
Lead and direct work and share best practices and processes through training, mentoring, and leadership.
Serve as product owner in an agile team, documenting user stories, acceptance criteria, and product capabilities.
Gather Commercial Banking Team and Business Member feedback to validate product performance against stated metrics.
Collaborate with and mentor other product managers.