Sr. Product Manager - Digital Banking

Fiserv•Milwaukee, WI
•Onsite

About The Position

Fiserv Solutions, LLC is hiring a Sr. Product Manager for Digital Banking. The role works with cross-functional teams to deliver the product roadmap, meet revenue goals, and support client satisfaction. It applies the Pragmatic Marketing Framework to identify and solve market problems, make build/buy/partner decisions, and support go-to-market activities. The position also contributes to product launch planning and documentation, serves as a subject matter expert on key platform journeys, develops business cases and revenue opportunities, and works with Finance on financial models and revenue projections. The manager prioritizes incoming work, makes product functionality decisions within budget and timeline constraints, monitors product usage to guide data-driven decisions, and communicates roadmap plans, feature details, and technical dependencies across the organization. The role also discusses product expertise with clients and internal stakeholders. The position is based in Milwaukee, Wisconsin, with possible work at various unanticipated U.S. locations subject to management authorization. Travel is not required.

Requirements

  • Bachelor's degree in Business, Computer Engineering, Computer Science, or a related field.
  • At least 4 years of experience in technology- and software-related product management.
  • At least 3 years of experience working with solutions in the financial services industry.
  • At least 3 years of experience with requirements gathering and elicitation.
  • At least 3 years of experience collaborating with product owners and development teams to translate requirements into user stories.
  • At least 3 years of experience using JIRA, Confluence, road mapping platforms, and product analytics.
  • At least 3 years of experience working cross-functionally with Sales, Technology, Implementation, Legal, Compliance, Risk, and external vendors in a regulated environment.

Responsibilities

  • Work with cross-functional teams to deliver the product roadmap, revenue goals, and client satisfaction measures.
  • Apply the Pragmatic Marketing Framework to identify and solve market problems, make build/buy/partner decisions, and support go-to-market activities.
  • Participate in product launch planning and help ensure supporting product documentation is available.
  • Serve as the subject matter expert for key platform journeys.
  • Build business cases and identify revenue opportunities.
  • Work with Finance to develop financial models and revenue projections.
  • Present business cases to key internal stakeholders.
  • Make build-versus-buy decisions on features.
  • Prioritize incoming work and identify areas of focus for future delivery.
  • Make product functionality decisions and tradeoffs to maximize business value within budget and timeframe constraints.
  • Monitor product usage and trends to make data-driven decisions about enhancements, features, and products.
  • Collaborate on and promote detailed product roadmaps, feature details, and technical dependencies with other business units and divisions.
  • Discuss areas of product expertise with clients and internal stakeholders.
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