Sr. Product Manager - Digital Banking

Fiserv•Milwaukee, WI

About The Position

The Sr. Product Manager - Digital Banking works with cross-functional teams to deliver the product roadmap, revenue goals, and client satisfaction measures. The role applies the Pragmatic Marketing Framework, including identifying and solving market problems, making build/buy/partner decisions, and supporting go-to-market activities. The position contributes to product launch plans and documentation, serves as a subject matter expert for key platform journeys, builds business cases and revenue opportunities, and works with Finance on financial models and revenue projections. It also prioritizes work, makes product functionality decisions within budget and timeline constraints, monitors product usage to inform data-driven product decisions, and communicates roadmap plans, feature details, and technical dependencies to internal teams and clients.

Requirements

Bachelor's degree in Business, Computer Engineering, Computer Science, or a related field.
Four years of experience in any job title involving technology- and software-related product management.
Three years of experience working with solutions in the financial services industry.
Three years of experience with requirements gathering and elicitation.
Three years of experience collaborating with product owners and development teams to translate requirements into user stories.
Three years of experience using JIRA, Confluence, road mapping platforms, and product analytics.
Three years of experience working cross-functionally with Sales, Technology, Implementation, Legal, Compliance, Risk, and external vendors in a regulated environment.

Responsibilities

Work with cross-functional teams to deliver the product roadmap, revenue goals, and client satisfaction measures.
Apply the Pragmatic Marketing Framework to identify and solve market problems, make build/buy/partner decisions, and support go-to-market activities.
Participate in creating product launch plans and ensure supporting product documentation exists.
Serve as the subject matter expert for key platform journeys.
Build business cases and identify revenue opportunities.
Work with Finance to develop financial models and revenue projections.
Socialize business cases with key internal stakeholders.
Make build-versus-buy decisions on features.
Prioritize incoming work and identify areas of focus for future delivery.
Make product functionality decisions and trade-offs to maximize business value within budget and time constraints.
Monitor product usage and trends to make data-driven decisions about enhancements, features, and products.
Collaborate on and communicate product roadmap plans, feature details, and technical dependencies with other business units and divisions.
Discuss areas of product expertise with clients and internal stakeholders.