Sr. Partner Manager, Strategic Partnerships (Senior Care) (Canada)

PointClickCare•Mississauga, ON

7d•CA$149,000 - CA$166,000•Remote

About The Position

At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With a vast dataset and a Marketplace of integrated partners, our platform serves numerous provider organizations, impacting millions of lives. We reinvest significantly in R&D, providing employees with resources to innovate and make a lasting impact. Recognized by Forbes and Canada's Most Admired Corporate Cultures, we offer flexibility, growth, and meaningful work. We empower our people to be architects of a smarter, human-first healthcare future, accelerated by AI. Employees harness AI for creativity, productivity, and decision-making, enhancing collaboration and outcomes. Our hiring practices uncover AI expertise, and we invest in training to nurture innovation. This position is open to Remote (US/CAN) and Mississauga, ON (Head Office). For remote roles, travel to in-office events in Mississauga and/or Salt Lake City may be required for onboarding, team events, and meetings. For hybrid roles, residing within commutable distance to the specified office is required for regular team events. The Sr. Partner Manager, Strategic Partnerships (Senior Care) will be the primary contact for software and technology vendors looking to embed their solutions into the PointClickCare platform for Skilled Nursing Facilities and Senior Living Facilities. This role supports senior leaders in identifying and driving partnership opportunities from ideation to deal close, working closely with Marketing and Go-To-Market teams for partner-centric product launches and growth initiatives in the Senior Care space. The ideal candidate will identify, analyze, recommend, and close material partnerships to grow the business and improve the healthcare industry. Responsibilities include leading investigations, business proposals, development, negotiation, and serving as the subject matter expert for new business lines. We seek a candidate passionate about understanding customer needs, experienced with multiple partners, comfortable in an entrepreneurial environment, and able to bridge short-term goals with long-term strategy. This role reports to the Vice President, Strategic Partnerships and Marketplace and requires a self-starter comfortable in a rapidly changing environment with a strategic approach to partner management.

Requirements

B.S. or B.A. from a university or college.
Significant experience (5+ years) in business strategy and/or partnership management at a leading SaaS or software company, or a strategy consulting firm.
Sound business judgment and ability to prioritize and triage partner-related issues.
Comfort with a fast-paced, always-on environment.
Detail-oriented and highly organized.
Experienced in leading cross-functional teams to orchestrate, collaborate, and successfully seize opportunities.
Skilled at navigating, understanding, and enforcing contracts.
Strong technical competence or tech-curious and motivated to learn.
Strong interpersonal skills.

Nice To Haves

M.B.A.
Experience in acute care is a strong plus.

Responsibilities

Partner with Product, Corporate Development, Corporate Strategy, and Go-To-Market leadership to scope and structure ambiguous business questions into actionable partner-powered projects.
Lead cross-functional project teams to structure and execute analyses required to develop large-scale new business recommendations. Communicate findings to executive management clearly and concisely.
Bring partnerships from initial identification through deal close and product launch including a Build/Buy/Partner level of sophistication that considers resourcing, investment, and strategic/critical thinking.
Create business cases, financial models, work plans, market research, and competitive evaluations.
Interview vendors, customers, industry, and market leaders to grow and maintain thought leadership and subject matter expertise.
Identify, create, negotiate, and implement effective business development agreements that drive measurable results.
Represent the partnership organization in meetings with executives from partner companies.
Maintain all partnership records, including interactions, meetings, and materials, in Salesforce.