Sr Operations Work Coordinator - Minneapolis

Xcel Energy•Minneapolis, MN

1d•$34 - $47•Hybrid

About The Position

The Sr Operations Work Coordinator is responsible for maintaining and coordinating daily work plans for one or more functional areas across numerous crews. The role coordinates resources with an emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. It assigns work to operations resources, assigns equipment, requests materials, and completes prerequisites for requested work. The coordinator must understand the work details, assets, and processes of the assigned area to determine effective crew and resource assignments. The position adjusts schedules as conditions change, reviews incoming work and exceptions, prepares work packets, coordinates equipment and materials, and ensures job readiness. It manages crew rejections and additional work requests, communicates schedule changes, and partners with supervisors, customers, and other stakeholders to support productivity and operational efficiency.

Requirements

High school diploma or GED.
At least five years of experience in construction, design, maintenance, or operations; utility experience is preferred.
Scheduling or planning experience.
Ability to schedule and manage work activities to meet customer or internal stakeholder requirements.
Analytical and problem-solving skills.
Ability to build and maintain effective working relationships, with strong written and verbal communication skills.
Proficiency with Microsoft Excel or other spreadsheet tools.
Ability to retrieve and manipulate data from reporting tools.
Knowledge of and ability to use a range of computer software applications, including Microsoft products, work management, mapping, and scheduling tools.

Nice To Haves

Bachelor's degree in Business Administration, Construction Management, or a related field.
Scheduling or planning experience in the utility or construction industry.

Responsibilities

Adjust planned schedules daily and assign crews to priority tasks based on resource availability, scheduling conflicts, and real-time progress reports from frontline leaders.
Review approved incoming designed work outside the normal scheduling window, monitor the real-time work queue, and assign new tasks to manage exception work.
Review work packets before assigning work; coordinate required equipment, request materials, complete prerequisites just in time for execution, and ensure work acceptance and site-checking/job-readiness processes are completed.
Identify necessary project changes and communicate them to appropriate personnel.
Manage crew work rejections, triage additional work requests, and adjust schedules to accommodate disruptions and maintain promised start dates.
Communicate schedule updates to frontline leaders, crews, and other stakeholders to reduce non-productive field time.
Work effectively with local supervisors and build partnerships with stakeholder groups and customers to maximize productivity, utilization, and operational efficiency.