Sr Operations Work Coordinator - Minneapolis

Xcel Energy•Minneapolis, MN

16h•Hybrid

About The Position

The Sr Operations Work Coordinator is responsible for maintaining and coordinating daily work plans for one or more functional areas across numerous crews. The role assigns work and resources to support safe, efficient operations, customer satisfaction, quality improvement, and regulatory compliance. It requires understanding work details, assets, and processes to determine appropriate crew and resource assignments. The coordinator adjusts schedules as priorities, resource availability, conflicts, and field progress change. The role also reviews work packets and incoming work, coordinates equipment and materials, completes prerequisites for execution, supports work acceptance and job readiness, and communicates changes and schedule updates with crews, leaders, stakeholders, and customers.

Requirements

High school diploma or GED.
At least five years of experience in construction, design, maintenance, or operations; utility experience preferred.
Scheduling or planning experience.
Ability to schedule and manage work activities to meet customer and/or internal stakeholder requirements.
Established analytical and problem-solving skills.
Ability to build and maintain effective working relationships.
Strong written and verbal communication skills.
Proficiency with Microsoft Excel or other spreadsheet tools.
Ability to retrieve and manipulate data from reporting tools.
Knowledge of and ability to use a range of computer software applications, including Microsoft products, work management, mapping, and scheduling tools.

Nice To Haves

Bachelor's degree in Business Administration, Construction Management, or a related field.
Scheduling or planning experience in the utility or construction industry.
Utility experience.

Responsibilities

Adjust planned schedules daily and assign crews to priority tasks based on resource availability, scheduling conflicts, and real-time progress reports from front-line leaders.
Review approved incoming designed work outside the normal scheduling window, maintain visibility into the real-time work queue, and assign new tasks to manage exception work.
Review work packets before assigning work.
Coordinate equipment, complete prerequisites for work execution, and request required materials.
Ensure the work acceptance process is completed properly and coordinate site checking and job readiness.
Identify necessary project changes and communicate them to appropriate personnel.
Manage work rejections from crews, triage additional work requests, and adjust schedules to accommodate disruptions while maintaining promised start dates.
Communicate schedule updates to front-line leaders, crews, and other stakeholders to reduce non-productive field time.
Work effectively with local supervisors and build and leverage partnerships with stakeholder groups and customers to maximize productivity, utilization, and operational efficiency.