Sr. Occupancy Planning Lead

Cushman & Wakefield•McLean, VA

8d•$144,500 - $170,000

About The Position

The Sr. Occupancy Planning Lead is responsible for space management, planning, and occupancy for a dedicated account team or within the Center of Excellence. The role oversees professionals who translate business requirements into solutions aligned with the client’s workplace model and real estate strategy, covering space and occupancy planning, design, moves, furniture, fixtures and equipment (FF&E), and data management. The position is responsible for all space across the client’s portfolio. The role defines and advances client occupancy and utilization goals, supports strategic solutions, and develops executable planning recommendations and accurate real estate allocation reporting. It leads occupancy planners and a space-planning delivery organization, coordinates with client and internal stakeholders, and ensures service deliverables meet standards, SLAs, and KPIs. The position also oversees planning proposals, site assessments, utilization and supply-and-demand analysis, project delivery, operational tools, and team objectives and budgets.

Requirements

Bachelor’s degree (BA/BS) in a related discipline or field, such as Architecture, Interior Design, Corporate Real Estate and Facilities Management Planning/Coordination, Facilities, Project Management, or Construction Management.

Responsibilities

Define immediate and long-term client goals for occupancy and utilization analysis, strategy support, executable planning solutions, and real estate allocation reporting.
Maintain a strong partnership with the client organization.
Build a strategic vision and commit to metrics that advance organizational goals.
Apply knowledge or experience implementing or executing a strategic plan related to the client’s overall real estate strategy.
Lead Occupancy Planners in developing space scenarios and long-term strategic plans.
Monitor workplace trends and refresh client strategies to support future ways of working.
Communicate effectively through verbal presentations, including to executive-level audiences.
Develop a robust Space Planning and Occupancy (SPO) delivery organization suited to a fast-paced, dynamic environment.
Ensure SPO deliverables meet SLA and KPI requirements.
Direct planning and development of new spatial activities and ongoing projects and programs.
Coordinate with account leadership, other service lines, and client representatives on staffing, future projects, and client relationships.
Ensure compliance with core program standards, including C&W tools, processes, templates, and outputs standardized or customized for the client.
Use root-cause analysis, solution development, evaluation of alternatives, and recommendations to address projects, processes, and program operations.
Collaborate with Facilities, PjM, and client real estate leadership to align day-to-day operations, and recommend process adjustments when needed.
Recommend operational-efficiency and service-delivery improvements and direct development of tools and deliverables to implement them.
Oversee creation and maintenance of playbooks, templates, and tools.
Coach the team in space-planning solutions and move-management delivery for expansions, relocations, consolidations, and refreshes, as well as client and vendor relationships, talent management, and resource utilization.
Direct planning proposals, site assessments for space efficiencies, utilization metrics, and supply-and-demand studies.
Direct project activities including relocations, restacks, renovations, and consolidations.
Establish goals, objectives, and timetables for the organizational unit and supervised sub-units.
Develop, present, and maintain headcount budgets, forecasting, and gearing ratios.