Manager, Occupancy Planning

JLL • San Jose, CA

13d • Hybrid

About The Position

JLL is seeking an AMER West Regional Occupancy Planning Manager to deliver occupancy planning services for a technology client in the West sub-region. The role partners with the Americas Occupancy Planning Lead and client stakeholders to align real estate solutions with evolving organizational needs. The manager serves as a trusted advisor to client Real Estate leadership, leads strategic planning and space-planning work, and balances hands-on delivery with coaching and team development.

This is a hybrid position requiring at least three days per week on-site. The listed location is San Jose, California. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Bachelor's degree in Architecture, Interior Design, or a related field.
• 8–10 years of experience in occupancy planning, space management, and strategic planning across broad geographies.
• Experience with flex office, hybrid work models, design guidelines, and change management programs.
• Proven success managing multiple complex stakeholder relationships.
• Strong strategic thinking and ability to execute details.
• Strong relationship-building and client advisory skills.
• Ability to balance hands-on work with coaching and empowering others.
• Clear communication skills across administrative through executive audiences.
• Expert Excel skills, including pivot tables and VLOOKUP, and ability to translate analysis into compelling presentations.
• Technical proficiency with MS Office Suite, CAFM systems, AutoCAD, and architectural drawings.
• Adaptability, problem-solving skills, and comfort navigating ambiguity and complexity.
• Self-direction, strong initiative, and commercial acumen.
• Authorization to work in the United States without sponsorship.

Nice To Haves

• Experience with Tririga, a preferred CAFM system.

Responsibilities

• Advise client Real Estate leadership and bring industry best practices and thought leadership to support real estate strategy.
• Lead programming sessions with Business Unit leaders and translate their vision into actionable space-planning solutions.
• Develop strategic plans, business cases, and executive presentations aligned with client organizational goals.
• Partner with the Americas Occupancy Planning Lead on regional strategic planning initiatives.
• Build relationships across Corporate Real Estate, HR, and Business Unit leadership, navigating complex stakeholder environments.
• Collaborate with Project Management, Facility Management, and Transactions teams to develop scenarios, evaluate options, and secure budget approvals.
• Oversee occupancy tracking, allocation processes, and utilization monitoring.
• Review moves, develop migration plans, and conduct facility audits with partner teams.
• Manage annual charge-back and Intercompany Agreement calculations with Corporate Finance.
• Support deployment of technologies intended to enhance employee experience and track utilization.
• Measure and report cost savings and value-added contributions.
• Lead and mentor the AMER West Regional occupancy planning team, combining hands-on execution with coaching.
• Champion innovation, best practices, and process enhancements with cross-functional partners.
• Foster teamwork, performance excellence, and continuous improvement.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager